Clinic Receptionist / Front Desk Administrator

Confidential

AED 6,000 - 7,999 per month

Al Barsha 1, Al Barsha, Dubai, UAE

Full Time

5-10 Years

Female

Bachelors Degree

Posted 4 days ago

Job Details

Therapy center dedicated to supporting children with developmental and behavioral needs. We are looking for a friendly, organized, and proactive Receptionist / Front Desk Administrator to join our team and be the first point of contact for our clients and visitors.

Key Responsibilities:
- Welcome clients, parents, and visitors in a professional and friendly manner.
- Answer phone calls, emails, and WhatsApp inquiries promptly.
- Schedule, confirm, and manage therapy appointments.
- Coordinate therapists' schedules and room bookings.
- Follow up with clients regarding appointments, cancellations, and rescheduling.
- Prepare and follow up on invoices and payment collections.
- Maintain accurate client records and update the appointment system.
- Support the clinical and administrative teams with day-to-day office requests.
- Handle office correspondence, filing, and document management.
- Ensure the reception area is organized and provides a welcoming environment.
- Assist management with general administrative duties as required.

Requirements:
- Previous experience as a receptionist, front desk administrator, customer service representative, or administrative assistant.
- Excellent communication skills in English. Arabic is an advantage.
- Strong organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Good computer skills, including Microsoft Office (Word, Excel, Outlook). Experience with appointment scheduling software is an advantage.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Excellent customer service and interpersonal skills.

Preferred Qualifications:
- Experience in a medical center, therapy center, clinic, or healthcare environment is preferred.
- Experience handling invoices, payments, and appointment scheduling.
- Ability to work collaboratively with multidisciplinary teams.

Language

English, Arabic

Nationality

Any

Company Size

11-50

Benefits