Job Details
Receptionist – Bed & Biscuits Pet Boarding (Dubai Investment Park)
Location: Dubai Investment Park (DIP)
Full-time position
At Bed & Biscuits Pet Boarding, we’re not just a business – we’re a second home for dogs. We are looking for a Receptionist who genuinely loves dogs and thrives in a fast-paced, customer-focused environment.
This is not a standard front desk role — you’ll be the first point of contact for both our clients and their dogs, so a natural affinity with animals is essential.
Key Responsibilities
• Welcoming clients and their dogs in a warm, professional manner
• Managing bookings, enquiries, and daily scheduling
• Handling calls, WhatsApp, and email communication clearly and efficiently
• Coordinating with the operations team to ensure smooth check-ins and check-outs
• Supporting daily administrative tasks and maintaining accurate records
• Assisting with customer queries and resolving issues confidently
Requirements
• Must love dogs – this is essential, not optional
• Strong written and spoken English
• Confident communicator with a friendly, professional approach
• Highly organised with good attention to detail
• Ability to work in a busy, fast-paced environment
• Must be able to reliably commute to Dubai Investment Park (DIP)
• Previous reception/customer service experience preferred
What We’re Looking For
• Positive attitude and team player
• Calm under pressure and solution-oriented
• Comfortable interacting with both customers and dogs of all sizes
• Someone who takes pride in delivering excellent service
What You’ll Get
• Competitive salary
• Supportive, team-driven environment
• Opportunity to work in a growing, well-established pet care business
• A workplace surrounded by dogs every day
Company Visa
Health Insurance
As per UAE law
Administrative Skills
Confidence
Common sense
Dubai areas Knowledge
Attention to Detail
Customer Focus
Data entry
Communication skills
Multitasking
Operational Planning
Front desk
Own Initiative
Customer Satisfaction
Time Management
Communication
Planning skills
Teamwork
Team Leadership
Customer Service
Professionalism
Willing to Learn
Punctuality