Automotive Service Advisor

Confidential

AED 4,000 - 5,999 per month

Al Quoz Industrial Area 3, Al Quoz Industrial Area, Al Quoz, Dubai, UAE

Full Time

2-5 Years

High-School / Secondary

Posted 13 hours ago

Job Details

**Job Title:** Automotive Service Advisor

**Location:** United Arab Emirates

**Job Description:**
We are seeking a highly skilled and experienced Automotive Service Advisor to join our team. The ideal candidate will have a strong background in the automotive industry, excellent customer service skills, and the ability to manage service operations efficiently while ensuring customer satisfaction.

**Key Responsibilities:**

* Greet customers and assess their service needs professionally
* Provide accurate cost estimates and timelines for repairs and maintenance
* Coordinate with technicians to ensure timely and quality service delivery
* Communicate clearly with customers regarding vehicle status and required work
* Upsell additional services where appropriate while maintaining trust
* Handle customer inquiries, concerns, and complaints effectively
* Maintain detailed service records and documentation

**Requirements:**

* Minimum **3 years of experience as an Automotive Service Advisor in the UAE**
* Strong knowledge of **German, American, Japanese, and other vehicle brands**
* Excellent communication and customer service skills
* Fluency in **English is mandatory**
* Additional languages such as **Arabic or Russian are a strong advantage**
* Ability to work in a fast-paced environment and manage multiple tasks
* Good technical understanding of automotive systems and repair processes

**Preferred Skills:**

* Strong problem-solving abilities
* Sales-oriented mindset with a focus on customer satisfaction
* Familiarity with workshop management systems

**What We Offer:**

* Competitive salary package
* Supportive and professional work environment
* Opportunities for growth and development

Languages

Any

Nationality

Any

Company Size

11-50