Experienced Desktop Support Officer with 13+ years of hands-on experience in IT support, system troubleshooting, network administration, and end-user support. Skilled in installing, configuring, and maintaining desktops, laptops, printers, operating systems, and network devices. Strong ability to resolve technical issues quickly and ensure smooth IT operations in corporate environments.
Key Responsibilities Provide technical support for desktop computers, laptops, printers, and peripheral devices. Install, configure, and troubleshoot Windows operating systems and software applications. Support users with email, internet, VPN, and Microsoft Office issues. Diagnose and resolve hardware, software, and network connectivity problems. Configure and maintain LAN/WAN networks, Wi-Fi devices, switches, and routers. Manage user accounts, passwords, and permissions in Active Directory. Install and maintain antivirus and security software. Provide remote and onsite IT support to staff and management. Maintain IT inventory and prepare technical documentation. Support CCTV systems, IP cameras, biometric attendance devices, and backup solutions. Skills Desktop & Laptop Troubleshooting Windows 10/11 Administration Active Directory & User Management LAN/WAN & Wi-Fi Support Microsoft Office 365 Printer & Scanner Support CCTV & IP Camera Configuration Hardware & Software Installation Remote Desktop Support IT Asset Management Experience 13+ years of professional IT experience in Pakistan and Saudi Arabia. Currently working as IT Manager at Bahria Town. Education Bachelor’s Degree / Diploma in Information Technology, Computer Science, or related field. Languages English Urdu Availability Ready to join immediately / as per notice period. Call/WhatsApp #
Languages
Any
Nationality
Any
Location
JVC District 13, Jumeirah Village Circle (JVC), Dubai, UAE