Desktop Support Officer
AED 8,000 - 11,999 per month
Full Time
10-15 Years
Masters Degree
Job Details
Desktop Support Officer
Experienced Desktop Support Officer with 13+ years of hands-on experience in IT support, system troubleshooting, network administration, and end-user support. Skilled in installing, configuring, and maintaining desktops, laptops, printers, operating systems, and network devices. Strong ability to resolve technical issues quickly and ensure smooth IT operations in corporate environments.
Key Responsibilities
Provide technical support for desktop computers, laptops, printers, and peripheral devices.
Install, configure, and troubleshoot Windows operating systems and software applications.
Support users with email, internet, VPN, and Microsoft Office issues.
Diagnose and resolve hardware, software, and network connectivity problems.
Configure and maintain LAN/WAN networks, Wi-Fi devices, switches, and routers.
Manage user accounts, passwords, and permissions in Active Directory.
Install and maintain antivirus and security software.
Provide remote and onsite IT support to staff and management.
Maintain IT inventory and prepare technical documentation.
Support CCTV systems, IP cameras, biometric attendance devices, and backup solutions.
Skills
Desktop & Laptop Troubleshooting
Windows 10/11 Administration
Active Directory & User Management
LAN/WAN & Wi-Fi Support
Microsoft Office 365
Printer & Scanner Support
CCTV & IP Camera Configuration
Hardware & Software Installation
Remote Desktop Support
IT Asset Management
Experience
13+ years of professional IT experience in Pakistan and Saudi Arabia.
Currently working as IT Manager at Bahria Town.
Education
Bachelor’s Degree / Diploma in Information Technology, Computer Science, or related field.
Languages
English
Urdu
Availability
Ready to join immediately / as per notice period.
Call/WhatsApp #
Experienced Desktop Support Officer with 13+ years of hands-on experience in IT support, system troubleshooting, network administration, and end-user support. Skilled in installing, configuring, and maintaining desktops, laptops, printers, operating systems, and network devices. Strong ability to resolve technical issues quickly and ensure smooth IT operations in corporate environments.
Key Responsibilities
Provide technical support for desktop computers, laptops, printers, and peripheral devices.
Install, configure, and troubleshoot Windows operating systems and software applications.
Support users with email, internet, VPN, and Microsoft Office issues.
Diagnose and resolve hardware, software, and network connectivity problems.
Configure and maintain LAN/WAN networks, Wi-Fi devices, switches, and routers.
Manage user accounts, passwords, and permissions in Active Directory.
Install and maintain antivirus and security software.
Provide remote and onsite IT support to staff and management.
Maintain IT inventory and prepare technical documentation.
Support CCTV systems, IP cameras, biometric attendance devices, and backup solutions.
Skills
Desktop & Laptop Troubleshooting
Windows 10/11 Administration
Active Directory & User Management
LAN/WAN & Wi-Fi Support
Microsoft Office 365
Printer & Scanner Support
CCTV & IP Camera Configuration
Hardware & Software Installation
Remote Desktop Support
IT Asset Management
Experience
13+ years of professional IT experience in Pakistan and Saudi Arabia.
Currently working as IT Manager at Bahria Town.
Education
Bachelor’s Degree / Diploma in Information Technology, Computer Science, or related field.
Languages
English
Urdu
Availability
Ready to join immediately / as per notice period.
Call/WhatsApp #
Languages
Any
Nationality
Any
Location
JVC District 13, Jumeirah Village Circle (JVC), Dubai, UAE
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