Customer Support Executive
Job Details
Experienced Customer Support Executive | 5+ Years | Immediate Joiner
I am Sabeel Ahmed K, a Dubai-based Customer Support professional with **5+ years of experience** in customer service, banking support, Amazon Seller Support, and e-commerce operations.
I have experience handling:
* Customer inquiries through calls, emails, and live chat
* Complaints and customer escalations
* Billing issues and transaction disputes
* Account-related concerns
* CRM documentation and follow-ups
* Amazon seller support for UAE and India
* Returns, payments, listings, and policy-related issues
* Order processing and delivery coordination
* SLA and KPI monitoring
I previously worked with Teleperformance – Citibank Process, Sutherland Global Services – Amazon Marketplace, and **Ferns N Petals UAE**. I achieved **98% customer satisfaction** and helped reduce repeat customer contacts by **18%** through effective problem-solving and process improvement.
Key Skills: Customer Service, Complaint Resolution, Call and Email Support, Live Chat Support, CRM Systems, Conflict Resolution, Microsoft Excel, Reporting, Data Analysis and E-commerce Operations.
**Location:** Dubai Sports City, Dubai
**Visa Status:** Visit Visa
**Availability:** Immediate Joiner
**Languages:** English, Hindi, Tamil and Urdu
**Contact:** +971-52-824-8336
I am Sabeel Ahmed K, a Dubai-based Customer Support professional with **5+ years of experience** in customer service, banking support, Amazon Seller Support, and e-commerce operations.
I have experience handling:
* Customer inquiries through calls, emails, and live chat
* Complaints and customer escalations
* Billing issues and transaction disputes
* Account-related concerns
* CRM documentation and follow-ups
* Amazon seller support for UAE and India
* Returns, payments, listings, and policy-related issues
* Order processing and delivery coordination
* SLA and KPI monitoring
I previously worked with Teleperformance – Citibank Process, Sutherland Global Services – Amazon Marketplace, and **Ferns N Petals UAE**. I achieved **98% customer satisfaction** and helped reduce repeat customer contacts by **18%** through effective problem-solving and process improvement.
Key Skills: Customer Service, Complaint Resolution, Call and Email Support, Live Chat Support, CRM Systems, Conflict Resolution, Microsoft Excel, Reporting, Data Analysis and E-commerce Operations.
**Location:** Dubai Sports City, Dubai
**Visa Status:** Visit Visa
**Availability:** Immediate Joiner
**Languages:** English, Hindi, Tamil and Urdu
**Contact:** +971-52-824-8336
Languages
Any
Nationality
Any
Location
Dubai Sports City, Dubai, UAE
Show Map
- Accounting / Finance
- Automobile
- Beauty / Salon
- Cleaner / Housekeeper
- Construction
- Cook / Chef
- Customer Service / Call Centre
- Data Management & Analysis
- Design
- Driver / Delivery
- Education
- Engineering
- Event Management & Operations
- Handyman / Technician
- HR / Admin
- Information Technology
- Legal Services
- Logistics & Distribution
- Manufacturing / Warehouse
- Marine Captain / Crew
- Marketing / Advertising
- Media, Art & Entertainment
- Medical / Healthcare
- Real Estate
- Restaurant Operations
- Sales / Business Development
- Secretarial / Front Office
- Security / Guard
- Sports & Fitness
- Travel & Hospitality
- Others
- Jobs Wanted
- Electronics
- Computers & Networking
- Business & Industrial
- Home Appliances
- Sports Equipment
- Clothing & Accessories
- Cameras & Imaging
- Jewelry & Watches
- Pets
- Musical Instruments
- Gaming
- Baby Items
- Toys
- Tickets & Vouchers
- Collectibles
- Books
- Music
- Free Stuff
- Lost/Found
- DVDs & Movies
- Furniture, Home & Garden
- Mobile Phones & Tablets
العربية