Immediate Joiner- Call Center Team Lead

AED 8,000 - 11,999 per month

Jumeirah Lake Towers (JLT), Dubai, UAE

Full Time

5-10 Years

Bachelors Degree

Job Details

Dear Hiring Manager,

I am currently in Dubai and I'm an immediate joiner.

I am writing to express my strong interest in the Technical Support Specialist position. With over 7 years of experience in the IT industry and a specialized focus on Application and Technical Support, I offer a deep understanding of what it takes to maintain seamless operations in high-pressure environments.

My background includes extensive experience working within ITIL frameworks to manage SLAs and KPIs effectively. I am highly proficient in utilizing enterprise tools like ServiceNow and Jira to track, manage, and resolve complex technical issues. Beyond technical execution, I have a proven track record of maintaining high CSAT scores by prioritizing clear communication and rapid problem resolution.

I am currently based in the UAE and am available for an immediate start. Thank you for your time and consideration. I have attached my resume for your review and look forward to the opportunity to discuss how my technical background and industry experience can benefit your team.
Sincerely,

Mohamed Adnan

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Location

Jumeirah Lake Towers (JLT), Dubai, UAE

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Dubai

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Customer Service / Call Centre

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