Immediate Joiner- Call Center Team Lead

salaryNew

8,000 - 11,999 درهم في الشهر

commitment

دوام كامل

experienceNew

5 - 10 سنوات

qualification

بكالوريوس


تفاصيل الوظيفة
Dear Hiring Manager,

I am currently in Dubai and I'm an immediate joiner.

​I am writing to express my strong interest in the Technical Support Specialist position. With over 7 years of experience in the IT industry and a specialized focus on Application and Technical Support, I offer a deep understanding of what it takes to maintain seamless operations in high-pressure environments.

​My background includes extensive experience working within ITIL frameworks to manage SLAs and KPIs effectively. I am highly proficient in utilizing enterprise tools like ServiceNow and Jira to track, manage, and resolve complex technical issues. Beyond technical execution, I have a proven track record of maintaining high CSAT scores by prioritizing clear communication and rapid problem resolution.

​I am currently based in the UAE and am available for an immediate start. Thank you for your time and consideration. I have attached my resume for your review and look forward to the opportunity to discuss how my technical background and industry experience can benefit your team.
​Sincerely,

​Mohamed Adnan
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