Join Our Team – Guest Relation Agent
Hide & Rest Holiday Homes Rental L.L.C
النشر منذ 7 أيام
تفاصيل الوظيفة
Join Our Team – Guest Relations Agent (Dubai)
We’re a fast-growing luxury vacation rental company based in Dubai, building a premium portfolio of high-end properties in prime locations.
We’re looking for our first Guest Relations Agent to join us on the ground. This is more than just a job, it’s an opportunity to play a key role in shaping our operations from day one. You’ll be at the heart of the guest experience and daily execution.
If you’re hands-on, resourceful, and thrive in a fast-moving environment, this could be a great fit.
What You’ll Be Doing
- Guest Experience & Operations
- Welcome guests with professionalism and warmth
- Manage check-ins, both self check-in support and in-person when required
- Handle DTCM registrations and compliance
- Coordinate check-outs and manage extensions
- Respond to guest messages, requests, and issues in a timely manner
- Write clear and fair guest reviews
Property & Operations Management
- Inspect properties regularly to maintain high standards
- Coordinate housekeeping schedules and monitor quality
- Work closely with maintenance teams to resolve issues quickly
- Handle operational challenges and emergencies on the ground
- Track and restock amenities, linens, and supplies
- Ensure smooth daily coordination between all teams
What We’re Looking For
- Strong communication skills, both written and verbal
- Highly organized with strong attention to detail
- Ability to solve problems independently and take initiative
- Strong sense of ownership and accountability
- Comfortable working in a fast-paced, operational environment
- Previous experience in hospitality, short-term rentals, or property management is a strong plus
- Based in Dubai and ready to start immediately
- Must own a car and hold a valid UAE driving license
Comfortable traveling between multiple properties daily
Work Environment
- Hands-on, field-based role with regular on-site presence
- Flexible schedule based on guest arrivals and operational needs
- Work may include early mornings, evenings, weekends, and public holidays
- Not a desk job, expect to be active and moving throughout the day
What We Offer
- A key role in a growing company with real impact
- Opportunity to grow into a senior operations or management position
- Competitive salary based on experience
- Performance-based bonuses linked to operations and guest satisfaction
- A dynamic and ambitious team environment
Job Type
Full-time
If you’re looking to be part of something growing fast, take ownership, and build real experience on the ground, we’d love to hear from you.
We’re a fast-growing luxury vacation rental company based in Dubai, building a premium portfolio of high-end properties in prime locations.
We’re looking for our first Guest Relations Agent to join us on the ground. This is more than just a job, it’s an opportunity to play a key role in shaping our operations from day one. You’ll be at the heart of the guest experience and daily execution.
If you’re hands-on, resourceful, and thrive in a fast-moving environment, this could be a great fit.
What You’ll Be Doing
- Guest Experience & Operations
- Welcome guests with professionalism and warmth
- Manage check-ins, both self check-in support and in-person when required
- Handle DTCM registrations and compliance
- Coordinate check-outs and manage extensions
- Respond to guest messages, requests, and issues in a timely manner
- Write clear and fair guest reviews
Property & Operations Management
- Inspect properties regularly to maintain high standards
- Coordinate housekeeping schedules and monitor quality
- Work closely with maintenance teams to resolve issues quickly
- Handle operational challenges and emergencies on the ground
- Track and restock amenities, linens, and supplies
- Ensure smooth daily coordination between all teams
What We’re Looking For
- Strong communication skills, both written and verbal
- Highly organized with strong attention to detail
- Ability to solve problems independently and take initiative
- Strong sense of ownership and accountability
- Comfortable working in a fast-paced, operational environment
- Previous experience in hospitality, short-term rentals, or property management is a strong plus
- Based in Dubai and ready to start immediately
- Must own a car and hold a valid UAE driving license
Comfortable traveling between multiple properties daily
Work Environment
- Hands-on, field-based role with regular on-site presence
- Flexible schedule based on guest arrivals and operational needs
- Work may include early mornings, evenings, weekends, and public holidays
- Not a desk job, expect to be active and moving throughout the day
What We Offer
- A key role in a growing company with real impact
- Opportunity to grow into a senior operations or management position
- Competitive salary based on experience
- Performance-based bonuses linked to operations and guest satisfaction
- A dynamic and ambitious team environment
Job Type
Full-time
If you’re looking to be part of something growing fast, take ownership, and build real experience on the ground, we’d love to hear from you.
اللغة
الإنجليزية
الجنسية
كل الخيارات
حجم الشركة
1-10
- المحاسبة / المالية
- السيارات
- الصحة والجمال
- التنظيف /التدبير المنزلي
- الإنشاءات
- شيف / طباخ
- خدمة العملاء / مركز الإتصال
- إدارة وتحليل البيانات
- التصميم
- سائق / توصيل
- تعليم
- هندسة
- إدارة الفعاليات والمناسبات
- عامل / فنّي
- الموارد البشرية - الإدارة
- تكنولوجيا المعلومات
- خدمات قانونية
- خدمات لوجستية و توزيع
- التصنيع / التخزين
- كابتن بحري / بحار
- التسويق/الإعلان
- الاعلام,الفنون والترفيه
- الطب / الرعاية الصحية
- عقارات
- تشغيل المطاعم
- المبيعات / تطوير الأعمال
- السكرتارية / المكتب الأمامي
- الأمن /الحماية
- رياضة و لياقة
- السفروالضيافة
- أخرى
- يبحث عن عمل
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