Front Desk Officer

Confidential

AED 4,000 - 5,999 per month

Business Bay, Dubai, UAE

Full Time

0-1 Years

Any

N/A

Posted 7 days ago

Job Details

We are seeking a professional and guest-focused Front Desk Officer to manage arrivals, departures, and guest services at the hotel's front desk. Reporting to the Front Office Manager or Front Desk Supervisor, the successful candidate will be the operational centre of the guest experience, responsible for accurate check-in and check-out, billing, and the coordination that keeps rooms and requests moving smoothly throughout the day.
The core of the role is arrival and departure handling. The Front Desk Officer welcomes guests, verifies identification and reservation details, confirms rate, room type, and length of stay, secures a valid method of payment, and allocates rooms based on availability, preference, and housekeeping status. Keys are issued with a clear orientation to the property's facilities. At departure, the officer reviews and settles the guest folio, ensures all charges from outlets, minibar, spa, and telephone have posted correctly, processes payment, and closes the account cleanly.

Languages

Any

Nationality

Any

Company Size

51-200