Job Details
We are seeking a professional and welcoming Front Desk Officer to manage front office operations and serve as the first point of contact for visitors, clients, and callers. Reporting to the Office Manager or Administration Manager, the successful candidate will ensure every visitor and caller receives a courteous, efficient, and well-organised experience.
The core of the role is visitor management. The Front Desk Officer greets visitors on arrival, verifies appointments, and notifies the relevant staff member promptly, while managing sign-in procedures and visitor passes in line with the organisation's security protocols. Guests are made comfortable while waiting, and any delay is communicated honestly rather than left unexplained.