Job Details
We are seeking a detail-oriented and organized Ticketing/Billing Clerk to manage ticketing transactions and billing processes accurately and efficiently. Responsibilities include issuing tickets, processing payments, and handling refunds or exchanges, as well as preparing and sending invoices, verifying billing accuracy, and reconciling accounts. The role also involves maintaining customer and transaction records, resolving billing discrepancies or customer inquiries, and coordinating with other departments to ensure accurate charges and timely payments. Additional duties may include data entry into ticketing or billing systems, generating reports, and ensuring compliance with company policies and procedures. The ideal candidate has strong numerical and organizational skills, attention to detail, and proficiency in ticketing/billing software and Microsoft Office (especially Excel). Prior experience in billing, ticketing, or customer service is preferred. A high school diploma or equivalent is typically required, with additional certification or experience in accounting or finance considered an advantage.