Job Details
Serve as the first point of contact for visitors and callers, managing the reception area and providing administrative support to ensure smooth daily office operations.
Key responsibilities
• Greet visitors, issue passes, and direct them to the appropriate person or department
• Answer, screen, and route incoming calls; take and relay messages
• Manage the reception area, meeting room bookings, and visitor logs
• Handle incoming/outgoing mail, courier shipments, and deliveries
• Maintain office supplies inventory and coordinate with vendors or facilities
• Support administrative tasks: filing, data entry, scheduling, and travel or appointment arrangements
• Respond to general enquiries by phone and email in a professional manner
• Uphold security and confidentiality procedures at the entrance
Requirements
• High school diploma or equivalent; diploma/degree in business administration an advantage
• 1–2 years' experience in reception, front office, or customer service
• Presentable appearance with a polite, professional manner
• Strong verbal and written communication skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Good organisational skills and ability to multitask under pressure