Receptionist
Golden Lotus Jewellery Trading LLC
Posted 3 days ago
Job Details
We are seeking a professional, well-presented, and service-oriented Front Desk Receptionist / Corporate Hostess to join our office in Burj Khalifa. The successful candidate will be the first point of contact for clients, visitors, and business associates, ensuring they receive a warm welcome and exceptional service throughout their visit.
In addition to front desk and administrative responsibilities, the role requires providing hospitality services by attending to guests, preparing and serving refreshments, and maintaining meeting rooms to the highest professional standards.
Key Responsibilities:
Front Desk & Reception
* Welcome clients, visitors, and business partners in a warm, courteous, and professional manner.
* Manage incoming telephone calls, emails, and general inquiries.
* Direct visitors to the appropriate personnel and meeting rooms.
* Schedule appointments and coordinate meeting room bookings.
* Maintain visitor records and ensure compliance with office security procedures.
* Receive and distribute courier deliveries, mail, and packages.
* Ensure the reception area is always clean, organized, and presentable.
Hospitality & Guest Relations
* Greet VIP guests and executives with professionalism and excellent etiquette.
* Prepare and serve tea, coffee, water, and other refreshments to guests and management.
* Ensure meeting rooms are fully prepared before meetings, including refreshments and presentation materials if required.
* Monitor pantry supplies and coordinate replenishment when necessary.
* Maintain cleanliness and organization of the pantry and guest service areas.
* Provide a high level of hospitality to create a welcoming and premium client experience.
Administrative Support
* Assist with filing, photocopying, scanning, and document preparation.
* Order and maintain office and pantry supplies.
* Coordinate with office staff to support daily administrative operations.
* Perform other administrative duties assigned by management.
Qualifications
* Diploma or Bachelor's Degree in Business Administration, Hospitality, Hotel Management, or a related field is preferred.
* Minimum of 2 years' experience as a Receptionist, Front Desk Executive, Guest Relations Officer, Hostess, or in a similar client-facing role.
* Excellent verbal and written communication skills in English.
* Additional language skills are an advantage.
* Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
* Strong organizational, communication, and multitasking skills.
* Professional appearance and excellent grooming standards.
* Positive attitude with a customer-focused approach.
* Ability to maintain confidentiality and professionalism at all times.
Preferred Skills
* Experience in a luxury corporate office, hotel, private office, or hospitality environment.
* Excellent customer service and interpersonal skills.
* Ability to interact confidently with senior executives, VIP clients, and international visitors.
* Strong attention to detail and commitment to maintaining high hospitality standards.
* Ability to work efficiently in a fast-paced environment while maintaining a polished and professional demeanor.
What We Offer
* Competitive salary based on qualifications and experience.
* Prestigious working environment in Burj Khalifa.
* Career development and growth opportunities.
* Supportive and professional workplace.
* Medical insurance and other benefits in accordance with UAE Labour Law.
* Annual leave and public holiday entitlements.
In addition to front desk and administrative responsibilities, the role requires providing hospitality services by attending to guests, preparing and serving refreshments, and maintaining meeting rooms to the highest professional standards.
Key Responsibilities:
Front Desk & Reception
* Welcome clients, visitors, and business partners in a warm, courteous, and professional manner.
* Manage incoming telephone calls, emails, and general inquiries.
* Direct visitors to the appropriate personnel and meeting rooms.
* Schedule appointments and coordinate meeting room bookings.
* Maintain visitor records and ensure compliance with office security procedures.
* Receive and distribute courier deliveries, mail, and packages.
* Ensure the reception area is always clean, organized, and presentable.
Hospitality & Guest Relations
* Greet VIP guests and executives with professionalism and excellent etiquette.
* Prepare and serve tea, coffee, water, and other refreshments to guests and management.
* Ensure meeting rooms are fully prepared before meetings, including refreshments and presentation materials if required.
* Monitor pantry supplies and coordinate replenishment when necessary.
* Maintain cleanliness and organization of the pantry and guest service areas.
* Provide a high level of hospitality to create a welcoming and premium client experience.
Administrative Support
* Assist with filing, photocopying, scanning, and document preparation.
* Order and maintain office and pantry supplies.
* Coordinate with office staff to support daily administrative operations.
* Perform other administrative duties assigned by management.
Qualifications
* Diploma or Bachelor's Degree in Business Administration, Hospitality, Hotel Management, or a related field is preferred.
* Minimum of 2 years' experience as a Receptionist, Front Desk Executive, Guest Relations Officer, Hostess, or in a similar client-facing role.
* Excellent verbal and written communication skills in English.
* Additional language skills are an advantage.
* Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
* Strong organizational, communication, and multitasking skills.
* Professional appearance and excellent grooming standards.
* Positive attitude with a customer-focused approach.
* Ability to maintain confidentiality and professionalism at all times.
Preferred Skills
* Experience in a luxury corporate office, hotel, private office, or hospitality environment.
* Excellent customer service and interpersonal skills.
* Ability to interact confidently with senior executives, VIP clients, and international visitors.
* Strong attention to detail and commitment to maintaining high hospitality standards.
* Ability to work efficiently in a fast-paced environment while maintaining a polished and professional demeanor.
What We Offer
* Competitive salary based on qualifications and experience.
* Prestigious working environment in Burj Khalifa.
* Career development and growth opportunities.
* Supportive and professional workplace.
* Medical insurance and other benefits in accordance with UAE Labour Law.
* Annual leave and public holiday entitlements.
Language
English
Nationality
French, Greek, Luxembourger, Romanian, Croat, Georgian, Russian, British (UK), Italian, Swiss, Czech, Macedonian, Moldovan, Latvian, Ukrainian, Serbian
Company Size
11-50
Benefits
As per UAE law
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