Front Desk Executive

Confidential

AED 2,000 - 3,999 per month

Al Quoz 1, Al Quoz, Dubai, UAE

Full Time

2-5 Years

Female

Bachelors Degree

Posted 21 hours ago

Job Details

We are looking for a smart, well-presented, and proactive Front Desk Executive to manage customer service, administrative tasks, and support our digital marketing activities. The ideal candidate should have strong communication skills, basic marketing knowledge, and a customer-focused attitude.

Key Responsibilities

**Customer Service & Front Desk Operations**

* Welcome customers and provide professional assistance.
* Handle customer inquiries, phone calls, WhatsApp messages, and social media messages.
* Resolve customer concerns and coordinate with team members when required.
* Maintain front desk records, documentation, and daily administrative tasks.
* Support basic billing and customer account inquiries.

**Digital Marketing & Social Media**

* Manage and update the company's social media platforms, including Instagram, TikTok, and Facebook.
* Create and publish engaging content such as posts, stories, promotions, and special offers.
* Respond to comments, messages, and customer interactions on social media.
* Assist in promoting store campaigns and increasing customer engagement.
* Design simple promotional materials using Canva.

**Administrative Support**

* Perform data entry and maintain accurate records.
* Assist with invoice processing and supplier follow-ups.
* Support stock updates, pricing changes, and promotional activities.
* Prepare simple daily and weekly reports for management.

Requirements

* Good English communication skills (Arabic is an advantage).
* Basic computer proficiency, including Microsoft Excel, Word, and Google Sheets.
* Familiarity with Instagram, TikTok, and Facebook marketing.
* Basic Canva design skills preferred.
* Professional appearance, positive attitude, and strong customer service skills.
* Ability to multitask and work independently.

Benefits

* Competitive salary.
* Performance-based incentives.
* Visa and accommodation (if applicable).
* Friendly work environment with opportunities for growth and development.

Language

English

Nationality

Filipino

Company Size

11-50

Benefits