Front Desk / Receptionist

Confidential

AED 2,000 - 3,999 per month

Dubai, UAE

Full Time

1-2 Years

Female

Bachelors Degree

Posted 2 days ago

Job Details

Job Description & Responsibilities
The company is looking for a professional, friendly, and well-organized female receptionist to manage front-desk operations and provide excellent customer service.

Job Qualifications & Requirements
Female candidate with a pleasant and professional personality.
Bachelor's degree holder
1–2 years of experience as a receptionist or in customer service preferred.
Good communication skills in English.
Basic computer skills (MS Word, Excel, and Outlook).
Good telephone etiquette and customer service skills.
Professional appearance and positive attitude.
Ability to multitask and work under pressure.
Excellent organizational and time-management skills.
Punctual, responsible, and well-disciplined.
Ability to work independently and as part of a team.

Key responsibilities include:
Welcome and greet visitors, clients, and guests professionally.
Answer incoming phone calls and direct them to the appropriate departments.
Handle inquiries through phone
Manage incoming and outgoing correspondence.
Maintain visitor records and reception logs.
Perform general administrative and clerical duties.
Maintain a clean, organized, and professional reception area.
Coordinate with other departments to ensure smooth daily operations.
Handle confidential information professionally.

Personal Qualities
Must always maintain excellent personal hygiene and cleanliness & well-maintained professional appearance.
Must dress formally, modestly, and professionally according to company dress code.
Maintain a cheerful, polite and helpful attitude throughout working hours.
Follow company rules, policies, and working hours strictly.
Keep the reception desk, documents, and surrounding area clean and clutter-free.
Never disclose company, client, or visitor information.
Listen carefully and respond appropriately to visitors and callers.
Avoid excessive personal mobile phone use during working hours.
Maintain a respectful and cooperative attitude with colleagues.
Must represent the company's image and reputation in a professional manner.

Reporting Structure
Must work directly under the supervision and guidance of her assigned Senior Manager.
Must understand and respect the Senior Manager's authority, instructions, responsibilities, and expectations.
Must follow the Senior Manager's directions and complete assigned tasks promptly and accurately.
Must keep the Senior Manager updated on daily activities, pending tasks, important communications, and office matters.
Must seek approval or clarification from the Senior Manager when required.
Must maintain professional communication and a respectful working relationship with the Senior Manager.
Must not make independent decisions beyond her assigned authority.
Must maintain strict confidentiality regarding all matters discussed or instructed by the Senior Manager.

"Must work under the direct supervision of the assigned Senior Manager, strictly follow instructions, report daily activities, provide administrative support, and ensure all assigned responsibilities are carried out professionally, efficiently, and within the scope of her authority."

Languages

Any

Nationality

Any

Company Size

11-50