Receptionist
FaceOff Fitness
AED 4,000 - 5,999 per month
Full Time
2-5 Years
Female
Bachelors Degree
Posted a day ago
Job Details
Member Experience
Greet members and visitors warmly and check them in
Answer questions about memberships, classes, facilities, and pricing
Handle member inquiries, feedback, and complaints professionally, escalating when needed
Give tours of the facility to prospective members
Front Desk Operations
Answer phone calls, emails, and social media or WhatsApp inquiries
Manage class bookings, personal training appointments, and schedules
Process new memberships, renewals, upgrades, and freezes or cancellations
Handle payments, issue receipts, and reconcile the cash register at end of shift
Maintain accurate member records in the gym management system
Sales Support
Promote memberships, packages, and special offers
Follow up with leads and trial-pass guests
Support retention efforts by checking in with members who haven’t visited recently
Greet members and visitors warmly and check them in
Answer questions about memberships, classes, facilities, and pricing
Handle member inquiries, feedback, and complaints professionally, escalating when needed
Give tours of the facility to prospective members
Front Desk Operations
Answer phone calls, emails, and social media or WhatsApp inquiries
Manage class bookings, personal training appointments, and schedules
Process new memberships, renewals, upgrades, and freezes or cancellations
Handle payments, issue receipts, and reconcile the cash register at end of shift
Maintain accurate member records in the gym management system
Sales Support
Promote memberships, packages, and special offers
Follow up with leads and trial-pass guests
Support retention efforts by checking in with members who haven’t visited recently
Languages
Any
Nationality
Any
Company Size
11-50
Benefits
Company Visa
Health Insurance
As per UAE law
Skill
management skills
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