Job Details
Job Description:
We are looking for a friendly, organized, and professional Receptionist to manage front-desk operations and provide excellent customer service. The ideal candidate should have strong communication and administrative skills, with additional experience in social media management and massage services considered an advantage.
Key Responsibilities:
Welcome clients and provide a professional first point of contact.
Answer phone calls, respond to messages, and manage client inquiries.
Schedule appointments and coordinate bookings for salon services.
Handle customer records and assist with daily administrative tasks.
Manage appointment reminders and support smooth salon operations.
Assist with social media accounts, including creating posts, responding to messages, and promoting salon services.
Support marketing activities and maintain an engaging online presence.
Provide massage services where qualified and required.
Ensure the reception area remains clean, organized, and welcoming.
Requirements:
Previous experience in reception, customer service, or administration is preferred.
Strong communication, organization, and multitasking skills.
Basic knowledge of social media platforms and content management is an advantage.
Friendly personality with a professional and customer-focused approach.
Ability to manage appointments and handle client inquiries efficiently.
Additional massage skills or relevant training are an advantage.
Ability to work well in a team and maintain a positive attitude.