Front office Guest Relations - Barkville

Barkville

AED 4,000 - 5,999 per month

Al Quoz Industrial Area 3, Al Quoz Industrial Area, Al Quoz, Dubai, UAE

Full Time

1-2 Years

Female

N/A

Posted 2 days ago

Job Details

Barkville Pet Boarding Facility (Pet Hotel) - is looking for a friendly, Guest Relations & Customer Care Executive with previous hotel front office or guest relations experience.

If you enjoy building relationships, delivering excellent service, and spending time around dogs, we would love to hear from you.

Responsibilities:

Welcome customers and provide a warm, professional experience.

Build relationships with dog owners through daily face-to-face interactions, phone calls, and follow-ups.

Engage with customers through Barkville’s Instagram page, responding to messages, comments, and enquiries.

Introduce our daycare, boarding, grooming, and training services, and encourage bookings.

Stay in touch with existing customers and invite them to return to Barkville.

Help organise and participate in company events and dog community activities.

Handle customer feedback and coordinate with the team to resolve concerns.

Maintain accurate customer records and follow-up notes.

Requirements:

Previous experience in hotel front office, guest relations, or hotel reception is required.

A pleasant personality and confident communication skills, both in person and over the phone.

Excellent spoken and written English; additional languages are an advantage.

Comfortable using Instagram to communicate professionally with customers.

Organised, proactive, and attentive to customer needs.

A love of dogs and confidence interacting with them.

Connections within the UAE dog community and experience attending pet events are an advantage.

To apply: Submit your CV through Dubizzle with a short introduction highlighting your hotel front office experience and why you would like to join Barkville.

for more information about our company please visit our instagram page :

https://www.instagram.com/barkvilledubai/

or visit our website www.barkville.ae

Languages

Any

Nationality

Any

Company Size

11-50