Job Details
About Us:
Rise Pilates is a boutique wellness studio offering Reformer Pilates, Mat Pilates and Barre. We’re looking for a friendly, organised, and professional Receptionist to join our growing team and deliver exceptional client service in a welcoming environment.
Key Responsibilities:
- Greet and assist clients, ensuring a warm and professional experience.
- Manage bookings, memberships, and payments using our studio system (Glofox).
- Handle calls, WhatsApp, and email enquiries.
Support instructors and maintain studio presentation.
- Assist with admin tasks and occasional studio events.
- General cleaning and tidying of the studio. Including setting up equipment in between classes to assist the instructors in preparing fro there for their next session.
Requirements:
Minimum 1 year experience in fitness/wellness environment.
Administrative and Front of house experience.
Strong communication and organisational skills.
Confident using booking or POS systems (Glofox system preferred but training will also be provided).
Fluent in English; additional languages are a plus.
Passionate about health, fitness, and client care.
Must be available to work weekends.
What We Offer:
Friendly, supportive studio culture.
Competitive salary based on experience.
Company Visa
Health Insurance