Job Details
𝗝𝗼𝗯 𝗦𝘂𝗺𝗺𝗮𝗿𝘆
We are looking for a proactive and customer-focused Counter Sales Staff to handle walk-in customers at our warehouse sales counter. The ideal candidate will assist customers with product selection, prepare quotations, process orders, and coordinate with the warehouse team to ensure smooth and timely delivery of materials.
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𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
• Attend to walk-in customers at the warehouse counter in a professional and friendly manner
• Understand customer requirements and recommend suitable products
• Prepare quotations, invoices, and sales orders accurately
• Check stock availability and coordinate with the warehouse team for material issuance
• Follow up on pending orders, payments, and deliveries
• Maintain proper records of daily sales and customer transactions
• Handle cash / card payments (if applicable) and ensure proper billing procedures
• Support customers with basic product information, pricing, and usage details
• Maintain cleanliness and organization of the counter area
• Assist in stock checks and inventory coordination when required
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𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
• Proven experience in counter sales / retail sales / warehouse sales
• Good communication skills (English required; additional languages are a plus)
• Basic computer knowledge (Excel, invoicing system, ERP is an advantage)
• Ability to understand product codes, sizes, and specifications
• Strong customer service attitude
• Ability to work in a fast-paced warehouse environment
• Good coordination and teamwork skills
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𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:
• Experience in building materials / signage materials / hardware / industrial supplies (preferred)
• Knowledge of invoicing and stock systems
• High school diploma or equivalent
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𝗦𝗸𝗶𝗹𝗹𝘀:
• Customer handling
• Sales & upselling
• Attention to detail
• Time management
• Problem-solving
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