Job Details
We are looking for a confident, organized and customer-focused Sales & Office Coordinator to join our UAE office.
The role combines incoming lead handling, customer coordination, sales support, office administration and basic accounts/sales entries. The candidate should be comfortable speaking with customers on the phone as well as attending customers visiting our office.
Key Responsibilities
* Handle incoming leads from WhatsApp, website, Meta/social media campaigns and other channels.
* Call new leads and understand their requirements.
* Follow up with potential customers regularly.
* Schedule office, online and field meetings for the Business Development team.
* Maintain complete lead and follow-up records in CRM/ERP.
* Welcome customers visiting the office and professionally introduce our company and products.
* Present product samples and catalogues for customized apparel, sports uniforms, soccer products and other sports goods.
* Coordinate customer requirements, quotations, samples and order follow-ups with the sales team.
* Enter sales orders, invoices, receipts and other authorized transactions into the system.
* Maintain basic sales, expense, petty cash and customer payment records.
* Coordinate accounts-related information with the company’s Accounts Department.
* Maintain organized customer, sales and office documentation.
* Ensure that no incoming customer inquiry or follow-up is missed.
Candidate Requirements
* Strong spoken and written English.
* Confident telephone communication and customer-handling skills.
* Presentable and professional personality.
* Comfortable making customer calls and follow-ups daily.
* Good computer skills, including Excel/Google Sheets.
* Experience with CRM, ERP or accounting software is an advantage.
* Basic knowledge of invoices, sales entries, receipts and expenses.
* Strong organization and follow-up skills.
* Previous UAE experience is preferred.
* Experience in apparel, uniforms, sports goods, promotional products, printing, trading, telesales or B2B sales coordination will be an advantage.
Ideal Candidate
We are looking for someone who is not simply an office administrator. The right candidate should be proactive in calling leads, confident with customers, good at follow-ups and able to help convert inquiries into meetings and sales opportunities.