Club Administrator cum Front Desk Sales Executive
Master Moves Chess Club
Posted 7 days ago
Job Details
About Us:
We are a premier chess club in Dubai dedicated to providing a high-quality learning and playing environment for children, adults, and competitive players. We pride ourselves on creating an inviting, professional, and smoothly run community hub.
Role Overview:
We are seeking a warm, polished, and highly organized Club Administrator cum Front Desk Sales Executive to be the face of our chess club. In this role, you will welcome members and visitors, manage daily club administration, and drive member enrollments and renewals.
If you have a background in hospitality, airlines, customer service, or school front-office operations and thrive in a customer-centric environment, we would love to hear from you.
Key Responsibilities:
- Front Desk & Customer Experience: Warmly greet members, students, and parents upon arrival. Maintain an organized, elegant, and welcoming front-desk area.
- Inquiries & Sales Conversions: Respond to phone, WhatsApp, and in-person inquiries. Explain club programs, packages, and membership plans to prospective members and convert inquiries into enrollments.
- Student & Class Scheduling: Manage class bookings, coach schedules, student attendance, and trial sessions using our club management software.
- Administrative Support: Handle fee collection, issue invoices, maintain member databases, and coordinate daily facility maintenance/supplies.
- Event & Tournament Support: Assist in organizing club tournaments, workshops, and social events, ensuring smooth guest registration and reception.
Requirements & Qualifications:
- Prior Experience: Proven background in customer-facing roles within Hotels, Airlines/Cabin Crew, Schools, Luxury Retail, or Guest Relations.
- Personality & Demeanor: Excellent interpersonal skills with a warm, empathetic, and professional customer-first attitude.
- Communication: Fluent in spoken and written English (Hindi or additional languages are a plus).
- Technical Skills: Comfortable using basic CRM/scheduling software, MS Office, WhatsApp Business, and POS payment terminals.
- Organizational Skills: Ability to multi-task, stay calm under pressure, and manage a front desk during peak hours (afternoons, evenings, and weekends).
What We Offer:
- Competitive salary + performance-based incentive scheme on sales/renewals.
- Supportive and engaging community environment.
- Opportunities for growth within club management.
How to Apply:
Please submit your updated Resume/CV along with a brief introductory message highlighting your previous customer-facing experience.
We are a premier chess club in Dubai dedicated to providing a high-quality learning and playing environment for children, adults, and competitive players. We pride ourselves on creating an inviting, professional, and smoothly run community hub.
Role Overview:
We are seeking a warm, polished, and highly organized Club Administrator cum Front Desk Sales Executive to be the face of our chess club. In this role, you will welcome members and visitors, manage daily club administration, and drive member enrollments and renewals.
If you have a background in hospitality, airlines, customer service, or school front-office operations and thrive in a customer-centric environment, we would love to hear from you.
Key Responsibilities:
- Front Desk & Customer Experience: Warmly greet members, students, and parents upon arrival. Maintain an organized, elegant, and welcoming front-desk area.
- Inquiries & Sales Conversions: Respond to phone, WhatsApp, and in-person inquiries. Explain club programs, packages, and membership plans to prospective members and convert inquiries into enrollments.
- Student & Class Scheduling: Manage class bookings, coach schedules, student attendance, and trial sessions using our club management software.
- Administrative Support: Handle fee collection, issue invoices, maintain member databases, and coordinate daily facility maintenance/supplies.
- Event & Tournament Support: Assist in organizing club tournaments, workshops, and social events, ensuring smooth guest registration and reception.
Requirements & Qualifications:
- Prior Experience: Proven background in customer-facing roles within Hotels, Airlines/Cabin Crew, Schools, Luxury Retail, or Guest Relations.
- Personality & Demeanor: Excellent interpersonal skills with a warm, empathetic, and professional customer-first attitude.
- Communication: Fluent in spoken and written English (Hindi or additional languages are a plus).
- Technical Skills: Comfortable using basic CRM/scheduling software, MS Office, WhatsApp Business, and POS payment terminals.
- Organizational Skills: Ability to multi-task, stay calm under pressure, and manage a front desk during peak hours (afternoons, evenings, and weekends).
What We Offer:
- Competitive salary + performance-based incentive scheme on sales/renewals.
- Supportive and engaging community environment.
- Opportunities for growth within club management.
How to Apply:
Please submit your updated Resume/CV along with a brief introductory message highlighting your previous customer-facing experience.
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