Sales CUM Customer Service Representative
Confidential
Posted 2 days ago
Job Details
About Us:
A leading land transport and logistics company dedicated to providing reliable, efficient, and safe freight solutions. We are currently looking for a motivated CUM dynamic Sales and Customer Service Representative to join our growing team.
Key Responsibilities:
Customer Support: Handle incoming inquiries via phone, email, and chat regarding shipment tracking, pricing, and schedules.
Sales Generation: Identify new sales opportunities, pitch our land transport services to prospective clients, and close deals.
Relationship Management: Build and maintain strong, long-lasting relationships with existing clients to ensure high retention rates.
Problem Solving: Efficiently resolve customer complaints and shipping issues in a professional and timely manner.
Coordination: Collaborate closely with the operations and logistics teams to ensure seamless service delivery.
Requirements:
Experience: Proven experience in sales, customer service, or the logistics/transport industry (preferred).
Communication: Excellent verbal and written communication skills in English (knowledge of an additional language is a plus).
Skills: Strong negotiation, problem-solving, and interpersonal skills.
Tech-Savvy: Proficient in using MS Office and CRM software.
Education: Bachelor's degree in business administration, Logistics, or a related field is an advantage.
What We Offer:
Competitive salary + performance-based commissions.
Health insurance and other benefits.
A dynamic and supportive work environment with opportunities for career growth.
A leading land transport and logistics company dedicated to providing reliable, efficient, and safe freight solutions. We are currently looking for a motivated CUM dynamic Sales and Customer Service Representative to join our growing team.
Key Responsibilities:
Customer Support: Handle incoming inquiries via phone, email, and chat regarding shipment tracking, pricing, and schedules.
Sales Generation: Identify new sales opportunities, pitch our land transport services to prospective clients, and close deals.
Relationship Management: Build and maintain strong, long-lasting relationships with existing clients to ensure high retention rates.
Problem Solving: Efficiently resolve customer complaints and shipping issues in a professional and timely manner.
Coordination: Collaborate closely with the operations and logistics teams to ensure seamless service delivery.
Requirements:
Experience: Proven experience in sales, customer service, or the logistics/transport industry (preferred).
Communication: Excellent verbal and written communication skills in English (knowledge of an additional language is a plus).
Skills: Strong negotiation, problem-solving, and interpersonal skills.
Tech-Savvy: Proficient in using MS Office and CRM software.
Education: Bachelor's degree in business administration, Logistics, or a related field is an advantage.
What We Offer:
Competitive salary + performance-based commissions.
Health insurance and other benefits.
A dynamic and supportive work environment with opportunities for career growth.
Language
English, Arabic, Hindi
Nationality
Any
Company Size
11-50
Benefits
As per UAE law
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