Head of international commodity trade / COO
Empatrust Project Management Services LLC
Posted 3 hours ago
Job Details
Head of international commodity trade / COO reports directly to CEO.
Responsible for international commodity trade operations, structure, governance, compliance and organizational scalability.
Mission of the Role
The COO is the central operational leadership role beside the CEO.
The role is responsible for building the operational structure behind a fast-moving international commodity trading business. The COO creates clarity, transparency and professional execution across all trading activities.
Core principle: Speed creates opportunities. Structure protects and scales the business.
Main Responsibilities
• Build and lead the operational structure of the company
• Develop CRM systems, reporting structures and deal tracking frameworks
• Coordinate contracts, legal documentation and transaction workflows
• Oversee compliance, AML processes and operational governance
• Create visibility across all active deals, priorities and transaction stages
• Ensure professional handling of ICPOs, LOIs, FCOs, SPAs, NCNDAs, IMFPAs and related documentation
• Coordinate communication between CEO, Sales Directors, suppliers, buyers and office teams
• Identify operational risks, bottlenecks and missing information early
• Support logistics coordination and transaction execution
• Build scalable systems, communication standards and operational discipline
How the COO Works with the CEO
The CEO focuses on growth, strategic relationships, markets and high-level negotiations.
The COO supports the CEO by:
• creating operational clarity around dynamic deal flow
• translating opportunities into executable structures
• ensuring commitments, follow-ups and documentation are professionally managed
• protecting the organization from operational chaos and communication gaps
• helping prioritize opportunities based on execution capability and risk
How the COO Works with Sales Directors
Sales Directors focus on networks, relationships, market access and business development.
The COO secures the operational structure behind these activities.
The COO must:
• ensure all opportunities are documented and tracked
• maintain CRM discipline and reporting transparency
• coordinate deal progression between sales and office
• establish clear communication and follow-up processes
• ensure no side deals or unofficial processes exist inside the organization
Operational Leadership & Governance
The COO must be able to operate in difficult and highly dynamic international markets across Africa, the Middle East and Asia. Because this is a highly international and intercultural business, the role requires strong intercultural competence, cultural sensitivity and the ability to build trust across different markets, mentalities and business cultures.
This includes:
• fast decision-making under pressure
• handling incomplete information
• coordinating complex international transactions
• managing cultural and operational differences
• leading international teams with empathy, trust and respect at eye level
• balancing flexibility with compliance and governance
The COO is expected to bring order, visibility and professional standards into fast-moving trading environments.
Communication & Reporting
International commodity trading requires speed, transparency and strong coordination.
The COO is expected to:
• maintain operational overview across all active deals
• ensure transparent communication between CEO, sales and office
• create reporting discipline and execution visibility
• follow up proactively on missing information, documents and transaction status
• maintain professional operational standards across the organization
Personality Profile
The ideal candidate combines strong operational thinking with entrepreneurial flexibility, intercultural maturity and a leadership style based on empathy and trust.
The person should combine:
• high organizational capability
• structured and analytical thinking
• pragmatism and execution focus
• resilience under pressure
• strong communication and coordination skills
• high intercultural competence and sensitivity for different business cultures
• ability to lead international teams respectfully and at eye level
• ability to manage complexity in international markets
• and the maturity to build scalable operational structures in a dynamic trading environment
What EMPATRUST Middle-East Offers
• Direct access to an international commodity trading platform based in Dubai
• Close cooperation with experienced international deal makers and leadership teams
• Opportunity to build the operational backbone of a growing international trading group
• International exposure across Africa, the Middle East, Asia and Europe
• Long-term leadership growth connected to real operational impact
Strategic Importance of the Role
The COO is one of the most strategically important leadership roles inside EMPATRUST Middle-East.
The role is critical because international commodity trading requires more than relationships and opportunities — it requires structure, coordination, governance and scalable execution.
The COO helps transform EMPATRUST Middle-East from a founder-led trading network into a scalable international organization.
Key Performance Indicators (KPIs)
The performance of the COO is measured not only by operational efficiency, but also by the sustainable development and professionalization of EMPATRUST Middle-East.
Key operational and strategic KPIs include:
• Development of scalable operational structures and governance
• Quality, transparency and discipline of CRM and reporting systems
• Speed and reliability of transaction execution and internal coordination
• Improvement of communication standards across international teams
• Growth of organizational clarity, accountability and operational visibility
• Professional handling and tracking of active deals and transaction pipelines
• Ability to build, lead and align intercultural teams across different regions
• Reduction of operational bottlenecks, risks and communication gaps
• Support of sustainable company growth through structure and execution capability
• Contribution to building EMPATRUST Middle-East into a scalable international organization
Responsible for international commodity trade operations, structure, governance, compliance and organizational scalability.
Mission of the Role
The COO is the central operational leadership role beside the CEO.
The role is responsible for building the operational structure behind a fast-moving international commodity trading business. The COO creates clarity, transparency and professional execution across all trading activities.
Core principle: Speed creates opportunities. Structure protects and scales the business.
Main Responsibilities
• Build and lead the operational structure of the company
• Develop CRM systems, reporting structures and deal tracking frameworks
• Coordinate contracts, legal documentation and transaction workflows
• Oversee compliance, AML processes and operational governance
• Create visibility across all active deals, priorities and transaction stages
• Ensure professional handling of ICPOs, LOIs, FCOs, SPAs, NCNDAs, IMFPAs and related documentation
• Coordinate communication between CEO, Sales Directors, suppliers, buyers and office teams
• Identify operational risks, bottlenecks and missing information early
• Support logistics coordination and transaction execution
• Build scalable systems, communication standards and operational discipline
How the COO Works with the CEO
The CEO focuses on growth, strategic relationships, markets and high-level negotiations.
The COO supports the CEO by:
• creating operational clarity around dynamic deal flow
• translating opportunities into executable structures
• ensuring commitments, follow-ups and documentation are professionally managed
• protecting the organization from operational chaos and communication gaps
• helping prioritize opportunities based on execution capability and risk
How the COO Works with Sales Directors
Sales Directors focus on networks, relationships, market access and business development.
The COO secures the operational structure behind these activities.
The COO must:
• ensure all opportunities are documented and tracked
• maintain CRM discipline and reporting transparency
• coordinate deal progression between sales and office
• establish clear communication and follow-up processes
• ensure no side deals or unofficial processes exist inside the organization
Operational Leadership & Governance
The COO must be able to operate in difficult and highly dynamic international markets across Africa, the Middle East and Asia. Because this is a highly international and intercultural business, the role requires strong intercultural competence, cultural sensitivity and the ability to build trust across different markets, mentalities and business cultures.
This includes:
• fast decision-making under pressure
• handling incomplete information
• coordinating complex international transactions
• managing cultural and operational differences
• leading international teams with empathy, trust and respect at eye level
• balancing flexibility with compliance and governance
The COO is expected to bring order, visibility and professional standards into fast-moving trading environments.
Communication & Reporting
International commodity trading requires speed, transparency and strong coordination.
The COO is expected to:
• maintain operational overview across all active deals
• ensure transparent communication between CEO, sales and office
• create reporting discipline and execution visibility
• follow up proactively on missing information, documents and transaction status
• maintain professional operational standards across the organization
Personality Profile
The ideal candidate combines strong operational thinking with entrepreneurial flexibility, intercultural maturity and a leadership style based on empathy and trust.
The person should combine:
• high organizational capability
• structured and analytical thinking
• pragmatism and execution focus
• resilience under pressure
• strong communication and coordination skills
• high intercultural competence and sensitivity for different business cultures
• ability to lead international teams respectfully and at eye level
• ability to manage complexity in international markets
• and the maturity to build scalable operational structures in a dynamic trading environment
What EMPATRUST Middle-East Offers
• Direct access to an international commodity trading platform based in Dubai
• Close cooperation with experienced international deal makers and leadership teams
• Opportunity to build the operational backbone of a growing international trading group
• International exposure across Africa, the Middle East, Asia and Europe
• Long-term leadership growth connected to real operational impact
Strategic Importance of the Role
The COO is one of the most strategically important leadership roles inside EMPATRUST Middle-East.
The role is critical because international commodity trading requires more than relationships and opportunities — it requires structure, coordination, governance and scalable execution.
The COO helps transform EMPATRUST Middle-East from a founder-led trading network into a scalable international organization.
Key Performance Indicators (KPIs)
The performance of the COO is measured not only by operational efficiency, but also by the sustainable development and professionalization of EMPATRUST Middle-East.
Key operational and strategic KPIs include:
• Development of scalable operational structures and governance
• Quality, transparency and discipline of CRM and reporting systems
• Speed and reliability of transaction execution and internal coordination
• Improvement of communication standards across international teams
• Growth of organizational clarity, accountability and operational visibility
• Professional handling and tracking of active deals and transaction pipelines
• Ability to build, lead and align intercultural teams across different regions
• Reduction of operational bottlenecks, risks and communication gaps
• Support of sustainable company growth through structure and execution capability
• Contribution to building EMPATRUST Middle-East into a scalable international organization
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