Job Details
About Callids Global
Callids Global is a UAE-based ISO certification and compliance services company helping organizations improve their management systems, information security, business continuity, and regulatory compliance. Our service portfolio includes ISO certification services, cybersecurity solutions, SOC 2 compliance, and other management system and information security standards.
We work with businesses across various industries to help them meet international standards, strengthen customer confidence, and address compliance requirements.
We are looking for an enthusiastic, confident, and results-oriented Business Development Executive to join our growing team in the UAE. The ideal candidate should have strong communication skills, a proactive sales approach, and the ability to identify potential clients, develop business relationships, and convert leads into successful sales.
Job Summary
The Business Development Executive will be responsible for generating new business opportunities, identifying potential customers, promoting Callids Global's services, managing the sales pipeline, and achieving monthly and quarterly sales targets.
The role requires an individual who is comfortable with outbound sales, telephone calls, email outreach, LinkedIn prospecting, client meetings, and follow-ups. The candidate should be self-motivated, commercially aware, and focused on achieving measurable business results.
This is a target-driven position with performance-based incentives linked to sales achievements.** Candidates who are passionate about sales, client acquisition, and earning incentives based on their performance are encouraged to apply.
Key Responsibilities
1. Business Development and Lead Generation
- Identify and approach potential clients across the UAE market.
- Generate new business leads through cold calling, email campaigns, LinkedIn, networking, referrals, and other relevant channels.
- Research companies that may require ISO certification, cybersecurity, information security, SOC 2, and compliance services.
- Build and maintain a strong pipeline of prospective customers.
- Identify decision-makers, including business owners, CEOs, CFOs, CTOs, IT managers, compliance managers, quality managers, and other relevant stakeholders.
- Explore new industries, markets, and business opportunities to expand the company's customer base.
- Proactively reach out to prospects and convert business enquiries into qualified opportunities.
2. Sales and Client Acquisition
- Understand client requirements and recommend suitable services offered by Callids Global.
- Present company services professionally through calls, emails, online meetings, and face-to-face meetings where required.
- Prepare and share quotations and proposals in coordination with the internal team.
- Follow up with prospects regularly to move opportunities through the sales process.
- Negotiate commercial terms within approved company guidelines.
- Convert qualified leads into confirmed business and maintain a healthy sales pipeline.
- Work towards achieving assigned monthly and quarterly sales targets.
- Develop long-term relationships with clients to encourage repeat business and referrals.
3. Promoting Company Services
The Business Development Executive will promote services such as:
- ISO certification services, including ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 22301, and other applicable standards.
- Information security and cybersecurity compliance services.
- SOC 2 readiness and compliance-related services.
- Privacy and data protection compliance services.
- VAPT and related cybersecurity services, where applicable.
- Other certification, assurance, and compliance solutions offered by the company.
The candidate is expected to develop a basic understanding of the company's services. Technical training and guidance will be provided where required.
4. Client Relationship Management
- Maintain professional communication with existing and prospective clients.
- Understand customer requirements, business challenges, timelines, and budget expectations.
- Ensure timely follow-up on enquiries, proposals, and pending decisions.
- Coordinate with the technical, audit, and operations teams to ensure a smooth handover after sales confirmation.
- Maintain accurate records of client communications, opportunities, quotations, and sales outcomes.
- Build trust with clients through professional conduct, transparency, and consistent follow-up.
5. Sales Pipeline and Reporting
- Maintain an updated database of leads, prospects, quotations, and confirmed sales.
- Record all sales activities and follow-ups in the company's designated CRM or reporting system.
- Submit daily, weekly, and monthly sales activity reports as required.
- Monitor lead conversion rates, proposal follow-ups, and progress against assigned targets.
- Participate in sales meetings and discuss opportunities, challenges, and strategies for improvement.
- Take ownership of assigned leads and ensure that no genuine business opportunity is neglected.
6. Market Research and Business Growth
- Monitor market trends, competitor offerings, and customer requirements in the UAE.
- Identify potential sectors such as healthcare, IT, construction, facilities management, logistics, manufacturing, professional services, and other relevant industries.
- Develop new approaches to generate leads and improve conversion rates.
- Explore opportunities for partnerships, referrals, and repeat business.
- Share market feedback with management to improve sales strategies and service positioning.
Sales Targets and Performance-Based Incentives
Callids Global follows a performance-oriented approach to business development. The selected candidate will be assigned clear sales targets and will be eligible for incentives based on achieved sales performance.
- Monthly Sales Targets: Work towards assigned monthly revenue and/or sales closure targets.
- Target-Based Incentives:Earn incentives based on sales achieved, target completion, and the company's approved incentive structure.
- Performance Recognition:Strong performers may be considered for additional responsibilities, career progression, and other performance-linked rewards.
- Sales Ownership:Take responsibility for lead generation, follow-ups, proposal conversion, and closing business.
- Performance Reviews:Sales performance will be reviewed periodically against agreed targets and key performance indicators.
The applicable incentive percentage, calculation method, eligibility conditions, and payment schedule will be communicated during the recruitment and onboarding process.
Candidates should be comfortable working in a target-driven environment and motivated by opportunities to increase their earnings through successful sales performance.
Required Skills and Qualifications
- Bachelor's degree or diploma in Business Administration, Marketing, Sales, Management, or a related field is preferred.
- Previous experience in business development, sales, lead generation, or client relationship management is an advantage.
- Experience in B2B sales, professional services, consulting, certification, cybersecurity, or IT services will be an added advantage.
- Strong verbal and written communication skills in English.
- Ability to communicate confidently with business owners, senior management, and decision-makers.
- Good negotiation, presentation, persuasion, and relationship-building skills.
- Ability to conduct cold calls, follow up on leads, and generate new business independently.
- Basic knowledge of Microsoft Office, spreadsheets, email, and CRM tools.
- Good organizational skills and the ability to manage multiple leads and opportunities.
- A positive attitude, willingness to learn, and a strong commitment to achieving sales targets.
Preferred Candidate Profile
The ideal candidate will be:
- Self-motivated, proactive, and commercially driven.
- Confident in making outbound calls and approaching new clients.
- Comfortable with rejection and persistent in following up on genuine opportunities.
- Focused on results, revenue generation, and client acquisition.
- Professional in communication and client handling.
- Capable of working independently while coordinating effectively with the internal team.
- Willing to learn about ISO standards, cybersecurity, and compliance services.
- Interested in developing a long-term career in B2B sales and business development.
Candidates with an existing UAE business network or experience selling professional services to corporate clients will have an advantage.
Key Performance Indicators (KPIs)
Performance may be evaluated based on the following:
- Number of qualified leads generated.
- Number of new prospects contacted.
- Number of client meetings and meaningful sales discussions.
- Number of quotations and proposals issued.
- Follow-up consistency and pipeline management.
- Number and value of deals closed.
- Achievement of monthly sales targets.
- Revenue generated and applicable incentive eligibility.
- Client relationship quality and repeat business opportunities.
- Accuracy and timeliness of sales reporting.
Specific targets will be communicated by management and may be adjusted based on business requirements.
What We Offer
- Opportunity to work with a growing UAE-based certification and compliance services company.
- Fixed monthly salary based on experience and suitability.
- Target-based sales incentives linked to performance and business closures.
- Opportunity to increase earnings through successful sales achievements.
- Training and guidance on the company's services and sales processes.
- Exposure to corporate clients across multiple industries.
- A professional environment with opportunities for career development.
- Opportunity to grow with the company as the business expands.
Excellent Sales Skills
Communication skills
Great Personal Presentation
Customer Satisfaction
Negotiating skills
Excellent negotiation Skills
Sales experience