Job Details
Business Development Manager – LIMS Solutions
Location: United Arab Emirates
Territory: UAE & GCC
Employment Type: Full-Time
Languages: English & Arabic – Essential
Role Overview
We are seeking an experienced Business Development Manager – LIMS Solutions to drive business growth across the UAE and GCC.
The successful candidate will have proven B2B sales experience, strong knowledge of Laboratory Information Management Systems (LIMS), a good understanding of laboratory and testing workflows, and an established customer network within laboratory-intensive industries across the UAE and GCC.
This is a commercially focused role. The candidate must demonstrate a track record of identifying opportunities, developing customer relationships, building sales pipelines and successfully closing business.
Target Industries
The role will focus primarily on organizations operating laboratories, quality-control environments or testing facilities within sectors including:
Oil & Gas, Refining and Petrochemicals
Pharmaceuticals and Life Sciences
Food & Beverage Manufacturing
Environmental Testing and Monitoring
Water, Wastewater and Utilities
Chemical Manufacturing
Construction and Building Materials
Mining, Minerals and Metals
Cosmetics and Personal Care
Agriculture, Fertilizers and Animal Feed
Independent Testing, Inspection and Certification Laboratories
Government and Regulatory Laboratories
Research, Universities and R&D Laboratories
Key Responsibilities
Develop and execute a business development strategy for LIMS and laboratory digitalization solutions across the UAE and GCC.
Identify and develop new customers across targeted laboratory-intensive industries.
Leverage an existing professional and customer network to generate qualified opportunities.
Build relationships with Laboratory Managers, QA/QC Managers, Technical Directors, Operations Managers, IT/Digital teams, Procurement and senior executives.
Understand customer laboratory workflows, operational challenges and digital-transformation requirements.
Position LIMS solutions against customer requirements including sample management, testing workflows, traceability, quality control, reporting and compliance.
Identify opportunities for laboratory automation, system integration and process digitalization.
Manage the complete sales lifecycle from lead generation and qualification through proposal, negotiation and contract closure.
Develop commercial proposals, presentations and customer-specific business cases.
Coordinate with technical, implementation and solution teams during pre-sales and customer engagements.
Maintain an accurate sales pipeline, account plans and revenue forecasts.
Develop strategic accounts and identify opportunities for recurring revenue and additional services.
Represent the company at relevant industry conferences, exhibitions and customer events throughout the GCC.
Mandatory Requirements
Proven B2B sales and business development experience with measurable sales achievements.
Demonstrable experience selling LIMS, laboratory software, laboratory technology or closely related solutions.
Strong understanding of laboratory testing processes and laboratory workflows.
Knowledge and practical experience with Laboratory Information Management Systems (LIMS).
Existing customer relationships or a strong professional network within UAE/GCC laboratory-intensive industries.
Proven ability to generate new business and independently build a qualified sales pipeline.
Experience dealing with technical and commercial decision-makers.
Ability to manage complex enterprise B2B sales cycles.
Strong presentation, negotiation and account-management capabilities.
Understanding of the UAE and wider GCC commercial environment.
Professional fluency in English and Arabic is essential.
Willingness to travel throughout the UAE and GCC.
Desired LIMS & Laboratory Knowledge
Candidates should understand key LIMS concepts including:
Sample registration and lifecycle management
Laboratory workflows
Test and result management
QA/QC processes
Specifications and limits
Instrument integration
Barcode and sample tracking
Certificates of Analysis (CoA)
Audit trails and electronic records
Reporting and dashboards
Laboratory data integrity
Regulatory and quality compliance
Integration with ERP, MES and other enterprise platforms
Experience with established commercial LIMS platforms is highly desirable.
Preferred Industry & Compliance Knowledge
Exposure to laboratory standards and regulated environments such as the following would be advantageous:
ISO/IEC 17025 | GMP | GLP | GxP | HACCP | ISO 9001 | ISO 22000 | FDA-related environments
Industry-specific regulatory experience within pharmaceuticals, oil & gas, food manufacturing, environmental testing or other regulated sectors would be an advantage.
Candidate Profile
We are looking for a commercially driven LIMS professional with strong industry relationships, rather than a purely technical LIMS specialist.
The ideal candidate understands how laboratories operate, can communicate effectively with laboratory and IT stakeholders, and can translate laboratory operational challenges into commercially viable LIMS and digitalization opportunities.
Most importantly, the candidate must demonstrate the ability to open doors, develop customer relationships, build a sustainable sales pipeline and close business across the UAE and GCC.
Key Performance Indicators
Performance will primarily be measured against:
New customer acquisition
Sales revenue and margin
Qualified LIMS opportunity pipeline
New strategic accounts
Opportunity-to-contract conversion
GCC market expansion
Account growth and recurring revenue
Brand Development
Biotechnology
Brand Management
Excellent Communication Skills
Business Analysis
GCC experience
Dubai areas Knowledge
Excellent Sales Skills
Hospitality
Healthcare Information Technology
Business Planning
New Business Development
Customer Management
Key Account Development
Operational Planning
management skills
Quality Assurance
Business Process Improvement
Process Improvement
Hospitality Management
Gulf Experience
Quantitative Research
Pharmaceutical Industry
Lead Generation
Process Instrumentation
Organizational Development
Risk Management
ERP & IT systems
Program Development
Quality Improvement
Requirements Analysis
Planning skills
Program Management
Product Management
Hospitality Industry
Quality Management
Relationship Management
Sales Operations
Strategic Planning
UAE Experience
Manufacturing
Financial Reporting
Healthcare
Arabic
Business Development
Healthcare Management
Marketing Communications
Water Quality
Performance Management