Front of House Manager

Mander Restaurant and Cafe L.L.C.

AED 8,000 - 11,999 per month

Downtown Dubai, Dubai, UAE

Full Time

2-5 Years

Any

N/A

Posted 3 days ago

Job Details

Role Description The Front of House Manager is a full-time, on-site role based in Dubai, United Arab Emirates. This role oversees daily front-of-house operations, including managing the host and service teams, coordinating table rotations, and ensuring smooth guest flow throughout the restaurant and café. Responsibilities include monitoring service standards, resolving guest concerns, supporting sales initiatives, and maintaining a clean, welcoming environment. The Front of House Manager also collaborates with the kitchen team to ensure timely and accurate food and beverage service, manages reservations, and supervises opening and closing procedures. The role involves training and coaching staff, supporting performance reviews, and contributing to promotions and events to enhance the overall guest experience.
Qualifications

Strong Communication skills to interact effectively with guests, team members, and management.
Proven Customer Service abilities to ensure a high level of guest satisfaction and handle feedback professionally.
Solid Food & Beverage knowledge to guide guests, support menu promotions, and oversee quality standards.
Experience in Training front-of-house staff, including onboarding, coaching, and ongoing skill development.
Sales skills to support upselling, promotions, and revenue growth through effective service and guest engagement.
Previous experience in restaurant or café front-of-house management, preferably in a high-volume or premium setting.
Ability to lead and motivate diverse teams, manage schedules, and coordinate shifts efficiently.
Strong organizational and problem-solving skills, with attention to detail in service and operations.
Flexibility to work weekends, evenings, and holidays as required by business needs.
Relevant hospitality or business-related education or certifications are an advantage.

Language

English

Nationality

Any

Company Size

51-200

Benefits