Operations Executive – Food & Beverage (F&B)
Confidential
Posted 20 hours ago
Job Details
Location: Dubai, United Arab Emirates
Employment Type: Full-time
Industry: Food & Beverage / Hospitality
Role Overview
We are seeking an experienced, proactive, and hands-on Operations Executive to oversee day-to-day operations across our established F&B venues in Dubai. This role serves as the vital link between front-of-house service, kitchen management, procurement, and suppliers.
The ideal candidate will have a strong track record in staff supervision, inventory control, and vendor management within the UAE hospitality sector, ensuring seamless operations, strict compliance with local authorities, and consistent customer satisfaction.
Key Responsibilities
1. Daily Operations & Service Standards
Supervise daily cafeteria workflows to maintain high efficiency and exceptional customer service.
Conduct regular site audits to ensure compliance with operational SOPs, brand standards, and health/safety regulations.
Resolve escalated customer feedback or floor incidents promptly and professionally.
2. Staff Management & Leadership
Manage shift scheduling, attendance, and leave management.
Onboard, train, and mentor floor staff, supervisors, and service personnel on hospitality standards and standard operating procedures.
Monitor staff productivity, maintain team morale, and assist in conducting performance evaluations.
3. Procurement & Supplier Relations
Serve as the primary point of contact for external suppliers, distributors, and logistics partners.
Negotiate pricing, delivery schedules, and credit terms to optimize costs without sacrificing quality.
Monitor incoming shipments for quality, quantity, and timely delivery; manage discrepancies, returns, and invoice approvals.
Oversee stock takes, par-level maintenance, and waste reduction strategies across outlets.
4. Compliance & Administration
Ensure full compliance with Dubai Municipality food safety guidelines, HACCP standards, and local civil defense requirements.
Maintain up-to-date records for staff health cards, occupational health cards, and operational permits.
Collaborate with accounting for petty cash handling, purchase orders (POs), and monthly stock reconciliation reports.
Employment Type: Full-time
Industry: Food & Beverage / Hospitality
Role Overview
We are seeking an experienced, proactive, and hands-on Operations Executive to oversee day-to-day operations across our established F&B venues in Dubai. This role serves as the vital link between front-of-house service, kitchen management, procurement, and suppliers.
The ideal candidate will have a strong track record in staff supervision, inventory control, and vendor management within the UAE hospitality sector, ensuring seamless operations, strict compliance with local authorities, and consistent customer satisfaction.
Key Responsibilities
1. Daily Operations & Service Standards
Supervise daily cafeteria workflows to maintain high efficiency and exceptional customer service.
Conduct regular site audits to ensure compliance with operational SOPs, brand standards, and health/safety regulations.
Resolve escalated customer feedback or floor incidents promptly and professionally.
2. Staff Management & Leadership
Manage shift scheduling, attendance, and leave management.
Onboard, train, and mentor floor staff, supervisors, and service personnel on hospitality standards and standard operating procedures.
Monitor staff productivity, maintain team morale, and assist in conducting performance evaluations.
3. Procurement & Supplier Relations
Serve as the primary point of contact for external suppliers, distributors, and logistics partners.
Negotiate pricing, delivery schedules, and credit terms to optimize costs without sacrificing quality.
Monitor incoming shipments for quality, quantity, and timely delivery; manage discrepancies, returns, and invoice approvals.
Oversee stock takes, par-level maintenance, and waste reduction strategies across outlets.
4. Compliance & Administration
Ensure full compliance with Dubai Municipality food safety guidelines, HACCP standards, and local civil defense requirements.
Maintain up-to-date records for staff health cards, occupational health cards, and operational permits.
Collaborate with accounting for petty cash handling, purchase orders (POs), and monthly stock reconciliation reports.
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