Job Details
We are seeking a detail-oriented and tech-comfortable E-commerce Assistant to support the day-to-day running of the company's online store. Reporting to the E-commerce Manager or Marketing Manager, the successful candidate will manage product listings, order processing, and basic site upkeep, ensuring customers have an accurate, smooth experience shopping online.
The core of the role is product listing and catalogue management. The E-commerce Assistant uploads new products to the website or marketplace platforms, ensuring titles, descriptions, images, pricing, and categorisation are accurate and consistent with brand guidelines. Existing listings are updated as stock, pricing, or specifications change, and outdated or discontinued items are removed or deactivated promptly so customers never order something no longer available. Product images and descriptions are checked against actual stock periodically to catch mismatches before a customer does.