Operations Manager -

Confidential

AED 6,000 - 7,999 per month

Al Quoz Industrial Area 3, Al Quoz Industrial Area, Al Quoz, Dubai, UAE

Full Time

2-5 Years

Any

High-School / Secondary

Posted 5 days ago

Job Details

Operations Manager – Production, Warehouse & Fulfilment

Dubai, UAE | On-site | Confidential employer

We are a leading gifting company in the GCC. We are now hiring an Operations Manager to oversee production, order fulfilment, warehouse operations, inventory and retail restocking. You’ll manage the team responsible for getting personalised customer orders out on time and keeping retail partners supplied.

This is a hands-on role. On a typical morning, you’ll review orders due for dispatch, agree priorities with the production and warehouse teams, and check that the materials, stock and drivers are available to deliver the day’s plan.

**Key responsibilities**

- **Production planning** — Schedule daily work for the team
- **Order management** — Track website, marketplace, retail and corporate orders from receipt through dispatch. Prioritise same-day orders alongside bulk production runs. Resolve missing artwork, stock shortages and order discrepancies before they cause delays.
- **Warehouse operations** — Oversee receiving, put-away, picking, packing and dispatch. Keep stock locations clearly labelled and check that teams verify items, quantities and delivery details before each shipment leaves.
- **Inventory control** — Maintain accurate records for finished products, raw materials, blank gifts and packaging. Schedule regular stock counts, investigate discrepancies and make sure teams record receipts, transfers, damaged items and returns in the inventory system.
- **Restocking and replenishment** — Monitor stock levels in the warehouse, production areas and retail locations. Set reorder levels for fast-moving items, raise purchase or production requests in time, and coordinate store replenishment with merchandisers and drivers. Plan ahead for seasonal peaks and promotions.
- **Team management and reporting** — Assign clear responsibilities to production staff, warehouse assistants and drivers. Review overdue orders, dispatch performance, stock availability and production errors. Identify recurring problems and follow through on fixes.

**What we’re looking for**

- Experience managing day-to-day operations in a business handling physical stock and time-sensitive orders.
- A track record of supervising teams across production, warehousing or fulfilment and coordinating work between them.
- Practical knowledge of inventory control, stock counts, order processing and retail replenishment.
- Confidence using an ERP or inventory management system. Experience with Odoo, Shopify or marketplace orders is an advantage.
- Sound judgement when priorities compete and the willingness to spend time on the warehouse and production floor. Experience in printing, personalised gifting or retail distribution is particularly relevant.

**To apply**, please submit your CV with a brief summary of the operations you’ve managed, including your team size, typical order volumes and the systems you’ve used.

Languages

Any

Nationality

Any

Company Size

11-50