Job Details
We are looking for a professional IT Support Engineer & Client Manager to join our team in Dubai.
The ideal candidate should have strong hands-on experience in IT support, servers, networking, and ELV systems, with excellent communication skills and the ability to deal professionally with clients.
RESPONSIBILITIES:
- Provide onsite and remote IT support
- Install, configure, maintain and troubleshoot servers, computers and networks
- Support Windows Server and Active Directory
- Troubleshoot network, Wi-Fi, firewall and connectivity issues
- Support CCTV, Access Control, Biometric and IP PBX systems
- Attend client sites and handle technical issues independently
- Communicate professionally with clients and understand their requirements
- Follow up with clients regarding technical requirements and ongoing support
- Assist with quotations and technical recommendations when required
REQUIRED TECHNICAL EXPERIENCE
- Windows Server
- Active Directory
- Networking
- Switching and Routing
- Firewalls
- Backup Solutions and NAS
- Microsoft 365
- Desktop and User Support
- Wi-Fi and Structured Cabling
- CCTV
- Access Control
- Biometric Systems
- IP PBX / VoIP
- General IT and ELV Troubleshooting
CANDIDATE REQUIREMENTS:
- Strong hands-on technical experience
- Good troubleshooting and problem-solving skills
- Excellent communication and client-handling skills
- Able to work independently
- Good spoken and written English
- Professional appearance and attitude
- UAE experience is a must.
- Valid UAE driving licence preferred
Location: Dubai
Employment: Full-time
Network Administration
Leadership
Microsoft Operating Systems
UAE Driving License
Windows Server
Customer Service
Operating Systems