Junior IT Support Technician

Arista Construction Systems FZE

Negotiable

Dubai, UAE

Full Time

1-2 Years

Any

Bachelors Degree

Posted 2 days ago

Job Details

Junior IT Support Technician
We are looking for a Junior IT Support Technician to provide onsite Level 1 and basic Level 2 IT support and assist Corporate IT with local infrastructure and day-to-day technical requirements.
Key Responsibilities:
• Support Windows desktops, laptops, printers, scanners, and other peripherals.
• Install and configure approved software and hardware.
• Support Microsoft Office, Outlook, and basic Microsoft 365 issues.
• Perform basic Active Directory tasks.
• Troubleshoot LAN, Wi-Fi, Internet, network ports, and cabling issues.
• Assist with switches, access points, servers, UPS systems, VoIP phones, CCTV, and other site IT equipment.
• Prepare IT equipment for new employees and assist with onboarding and offboarding.
• Maintain IT inventory and local technical documentation.
• Coordinate with Internet providers, cabling companies, and other IT vendors when required.
• Provide onsite assistance to Corporate IT during remote troubleshooting.
• Escalate server, firewall, security, VLAN, VPN, Group Policy, and major infrastructure changes to Corporate IT.
Requirements:
• Good Windows 10/11 troubleshooting skills.
• Basic knowledge of Windows Server and Active Directory.
• Good knowledge of TCP/IP, DNS, DHCP, LAN, and Wi-Fi.
• Ability to troubleshoot computer hardware and software issues.
• Good communication and documentation skills.
• Ability to follow Corporate IT procedures and security policies.
Candidates with hands-on IT support experience and a willingness to learn and grow in a corporate IT environment are encouraged to apply.

Languages

Any

Nationality

Any

Company Size

51-200