Job Details
Social Media & Administrative Assistant
We are seeking a motivated, organised, and reliable Social Media & Administrative Assistant to support our growing team.
This role involves engaging with prospective clients through social media, responding to enquiries, handling administrative tasks, and supporting daily business operations. The ideal candidate will have strong communication skills, solid IT knowledge, and administrative experience.
Key Responsibilities
* Contact and engage with potential clients via social media platforms.
* Respond to customer enquiries professionally and promptly.
* Maintain accurate records and update company databases.
* Perform data entry and manage spreadsheets using Microsoft Excel.
* Assist with general office administration and operational tasks.
* Manage emails, messages, and follow-up communications.
* Schedule appointments and organise calendars as needed.
* Prepare reports and maintain filing systems.
* Support management with administrative and business tasks.
Requirements
* Excellent verbal and written communication skills.
* Strong IT skills, including proficiency in Microsoft Office, particularly Excel.
* Experience using social media platforms such as Facebook, Instagram, TikTok, Telegram, and LinkedIn.
* Strong organisational and multitasking abilities.
* Ability to work independently and manage workload effectively.
* Professional attitude and strong attention to detail.
* Previous administration, customer service, or office experience preferred.
Personal Qualities
* Self-motivated and proactive.
* Reliable and trustworthy.
* Strong problem-solving skills.
* Positive attitude and willingness to learn.
* Ability to work efficiently in a fast-paced environment.
If you are organised, tech-savvy, and enjoy communicating with people while supporting business operations, we would love to hear from you.
Administrative Skills
Confidence
Database
Excellent Sales Skills
Hospitality
Coordination
Creativity
Direct Sales
Data entry
management skills
High energy
Leadership Development
Leadership
Usability
Microsoft Operating Systems
Public Speaking
MS Office
Strategic Planning
Windows Server
Customer Service
Operating Systems