Admin Reception

Luxury Wheels Automobile Services LLC

AED 2,000 - 3,999 per month

Al Quoz Industrial Area 4, Al Quoz Industrial Area, Al Quoz, Dubai, UAE

Full Time

2-5 Years

Female

Bachelors Degree

Posted 7 days ago

Job Details

Welcome customers when they arrive at the workshop
Handle customer inquiries in person, by phone, WhatsApp, or email.
Schedule service appointments and coordinate customer bookings.
Register customer and vehicle details in the dealership management system.
Create or assist with repair/service orders and ensure customer information is accurate.
Coordinate with service advisors, technicians, parts, and sales teams.
Inform customers about vehicle service status and direct technical questions to the service advisor.
Manage vehicle drop-off and collection, including coordinating keys and paperwork.
Handle invoices, receipts, payments, and basic administrative documentation when required.
Maintain customer records and service history.
Follow up with customers regarding appointments, completed services, or pending requirements.
Manage the reception area and ensure customers receive professional service.
Handle complaints professionally and escalate serious issues to the appropriate manager.
Maintain confidentiality of customer and vehicle information.
Support daily administrative tasks, filing, scanning, reporting, and office coordination.

Languages

Any

Nationality

Any

Company Size

11-50

Skill

Microsoft Word

Microsoft Excel

QuickBooks