Client Representative/ Receptionist Arab Media Group

via Abu Dhabi University
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https://dbzstatic-a.akamaihd.net/.dist_a95b13ef4f21b4a9a56517c4ae7ba610ff5903db/ 9727896

Details: Posted on: 11th December 2017

  • Company Name: Abu Dhabi University
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Job Role: Receptionist
  • Minimum Work Experience: 1-2 Years
  • Minimum Education Level: Bachelors Degree
  • Listed By: Employer
  • Career Level: Mid-level


Job Description

Job Function
Handling guests inquiries and all incoming and outgoing calls, and performing related administrative works (mail, meeting rooms’ reservations, Ect).
Job Scope
Internally: AMG Staff.
Externally: Guests, visitors, Clients and customers.
Key Accountabilities
 Attending Work Shifts allocated for each receptionist.
 Switchboard management
 Reception management
 Office management- attendance; room booking.
 Inventory of office supplies
 Scheduling maintenance; cleaners etc.
 Company Courier management etc; Business card management
 Pick up and deliver the mail and control collection & distribution/ maintain updated reports.
 Keeps the supervisor/Manager informed about any breach or important issues.
 Maintain Call Quality and Call Handling Techniques as specified by the Line Manager.
 Maintain professionalism in attitude and guidance when dealing with Internal/ External Clients.
 Greeting for opening/ closing Phone Call etiquettes. This includes welcome Greetings, and closing phrase compliments. Greetings for Guests/ VIPs and acquiring information about their needs; handling their queries in courteous and professional manner.
 During Working hours, more than 95% of incoming calls should be handled.
 Any other additional duties assigned by the manager.


Key Competencies:
 Accountability
 Concern for Health & Safety
 Interactive Communication
 Legislation, Policies, Procedures and Standards
 Teamwork

Knowledge Education/ Qualifications Experience
 Proficient in MAC software
 High School Certification or equivalent.
 Arabic & English Speaking & writing.
 One year Experience in UAE.

Job Details

Job Location: Dubai, UAE
Company Industry: Arts/Entertainment/and Media
Requirements : Employer (Private Sector)
Job Role: Administration
Employment Status: Full time
Employment Type: Employee
Number of Vacancies: 1

Preferred Candidate

Career Level: Mid Career
Years of Experience: Min: 2 Max: 6
Residence Location: Dubai, United Arab Emirates
Gender: Female
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: Bachelor's degree

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