Guest Relation Executive

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https://dbzstatic-a.akamaihd.net/.dist_88c234f64e1564c29909e63fb6b2e5141852baeb/ 9727791

Details: Posted on: 10th December 2017

  • Company Name: FAM Real Estate Broker
  • Employment Type: Full Time
  • Monthly Salary: 4,000 - 5,999 AED
  • Benefits: Health Insurance, Yearly Paid Leave, Airticket
  • Minimum Work Experience: 1-2 Years
  • Minimum Education Level: High-School / Secondary
  • Listed By: Employer
  • Company Size: 51-200 Employees
  • Career Level: Junior


• Welcome guests during check-in and giving a found farewell to guest while checkout.
• Coordinating and multi-tasking job duties in a busy environment.
• Detailed information regarding arrivals and room requirements.
• Have up to date information on daily room occupancy
• Providing excellent customer service as per hotel standards.
• Greeting guests as they enter and exit
• Providing information regarding the Hotel, town attractions, activities etc.
• Co-ordinate with housekeeping for clearing of rooms.
• Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
• Should be able to handle all guests without bias or prejudice.
• Follow the house rules and policies laid down by the management.
• Adhere to strict staff grooming and hygiene standards.
• Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
• Good command of the English and Arabic language is essential, both written and verbal
• Must possess strong organization time management skills, attention to detail.
• Must be guest service focused and a team player.
• Positive attitude and outgoing personality is essential.
• Personable, enthusiastic, self-motivated and able to work independently.
• Observant, discriminating and detail-oriented
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal and organizational skills.
• Able to work morning, evening, weekend, holiday, and overnight shifts.

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