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Contract's Administrator/Customer Care Representative XANADU REAL ESTATE DEVELOPMENT

via Abu Dhabi University
Dubai Dubai >
Jobs Jobs >
Government / Administration Government / Administration >
Customer Care Representative Customer Care Representative >
Details
https://dbzstatic-a.akamaihd.net/.dist_d4be3acc74371509df0716ffc080a5e2242aa578/ 10135

Details: Posted on: 11th December 2017

  • Company Name: Abu Dhabi University
  • Employment Type: Contract
  • Monthly Salary: Unspecified
  • Job Role: Customer Care Representative
  • Minimum Work Experience: 5-10 Years
  • Minimum Education Level: Bachelors Degree
  • Listed By: Employer
  • Career Level: Mid-level

Description:

Job Description

We are looking for energetic candidate for Contract’s Administrator / Customer Care
Representative position. This position is fully responsible to successfully execute, complete administrative works related to large-scale residential and commercial real estate projects.
Job Description:
Prepares Payment Plan in MS Excel for all clients (Revising and Updating)
Prepares Sales and Purchase Agreement / Reservation Agreements with the clients
Prepares Cancelation and Transfer Agreement as per client request
Prepares approval letter for all client request for Transfer, Cancelation, and Discount
Prepares Indemnity, Addendum, Undertaking letters
Registers the new units in Land Department through Oqood System online
Registers the canceled and transferred units in Oqood System online. Obtains client information by answering telephone calls; interviewing clients; verifying information.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Informs clients by explaining procedures; answering questions; providing information.
Maintains call center database by entering information.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Manages clerical activities to support ongoing business operations.


Skills

Minimum Bachelor Degree
Minimum 5 years Admin Officer/Call Center Agent/Customer Service Executive experience
preferably gained within Real Estate firms.
Well-developed communication, negotiation, phone skills, data entry, problem-solving, and analytical thinking skills.
Ability to work under time pressure, handle so many tasks at the same time, prioritize the task, and give attention to details.
Should be able to work cooperatively and positively with staff.
Interesting to work in goal-oriented, dynamic anddemanding business environment.


Job Details

Job Location: Dubai, UAE
Company Industry: Real Estate
Requirements : Employer (Private Sector)
Job Role: Administration
Employment Status: Full time
Employment Type: Employee

Preferred Candidate

Career Level: Mid Career
Years of Experience: Min: 3 Max: 10
Residence Location: Dubai, United Arab Emirates
Degree: Bachelor's degree

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