IoT Engineer
Touchworld Technology LLC
Posted a day ago
Job Details
We are looking for a Technical Support Engineer to join our IoT Solutions team. The candidate will be responsible for providing technical support for IoT-based products and solutions while also actively participating in R&D, product testing, integration, and new solution development.
Key Responsibilities
- Provide technical support for IoT devices, hardware, sensors, and software platforms.
- Troubleshoot hardware, connectivity, communication, configuration, and integration issues.
- Configure, test, and commission IoT devices and solutions.
- Support field technicians and customers in resolving technical issues.
- Coordinate with software and hardware teams for troubleshooting and integration.
- Perform testing and evaluation of new IoT products, devices, sensors, and technologies.
- Participate in R&D, Proof of Concept (POC), prototyping, and new solution development.
- Test device communication protocols, APIs, and system integrations.
- Prepare technical documentation, test reports, configuration guides, and troubleshooting procedures.
- Provide product demonstrations and technical training when required.
- Coordinate with manufacturers and technology partners for technical support and product development.
Candidate Requirements
Bachelor’s/Diploma in Electronics, Electronics & Communication, Electrical & Electronics or a related technical field.
Candidates with practical IoT experience will be given preference.
Understanding of IoT devices, sensors, GPS/GSM/4G communication, networking, and electronics will be an advantage.
Basic knowledge of APIs, communication protocols, and hardware/software integration is preferred.
Strong troubleshooting, analytical, and problem-solving skills.
Interest in R&D, electronics, IoT, AIoT, and emerging technologies.
Fresh graduates with strong practical IoT/electronics knowledge may also apply.
Key Responsibilities
- Provide technical support for IoT devices, hardware, sensors, and software platforms.
- Troubleshoot hardware, connectivity, communication, configuration, and integration issues.
- Configure, test, and commission IoT devices and solutions.
- Support field technicians and customers in resolving technical issues.
- Coordinate with software and hardware teams for troubleshooting and integration.
- Perform testing and evaluation of new IoT products, devices, sensors, and technologies.
- Participate in R&D, Proof of Concept (POC), prototyping, and new solution development.
- Test device communication protocols, APIs, and system integrations.
- Prepare technical documentation, test reports, configuration guides, and troubleshooting procedures.
- Provide product demonstrations and technical training when required.
- Coordinate with manufacturers and technology partners for technical support and product development.
Candidate Requirements
Bachelor’s/Diploma in Electronics, Electronics & Communication, Electrical & Electronics or a related technical field.
Candidates with practical IoT experience will be given preference.
Understanding of IoT devices, sensors, GPS/GSM/4G communication, networking, and electronics will be an advantage.
Basic knowledge of APIs, communication protocols, and hardware/software integration is preferred.
Strong troubleshooting, analytical, and problem-solving skills.
Interest in R&D, electronics, IoT, AIoT, and emerging technologies.
Fresh graduates with strong practical IoT/electronics knowledge may also apply.
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