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Warranty Administrator Zodiac Aerospace Services Middle East

via Abu Dhabi University
Dubai Dubai >
Jobs Jobs >
Customer Service Customer Service >
Details
https://dbzstatic-a.akamaihd.net/.dist_57bdea65498a761a7c017f61f95a268a1de927aa/ 53176

Details: Posted on: 12th December 2017

  • Company Name: Abu Dhabi University
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Minimum Work Experience: 0-1 Years
  • Minimum Education Level: Bachelors Degree
  • Listed By: Employer
  • Career Level: Mid-level

Description:

Job Description

The post holder will be in charge of:
Managing Customer Warranty Claims, based on contractual agreements and technical investigations.
Act as a focal point in the Middle-East area to answer customer’s queries with regards to warranty. Negotiating with the customers to find an agreement in case a given unit is not under contract.
Manage and keep the warranty reporting tools/database up to date.
Coordinate on a regular basis with the warranty team within Zodiac Service Network.
On-site meetings with customers if needed.

Skills

You are meticulous, autonomous, proactive and have an analytical mind
Strong ability to negotiate and administer professional level dispute resolution.
Excellent written and verbal communication skills.
Working knowledge of computers & extraction tools (MS Word, Excel, M3/Hyperion)

Job Details

Job Location: Dubai, UAE
Company Industry: Airlines/Aviation
Requirements : Employer (Private Sector)
Job Role: Customer Service and Call Center
Employment Status: Full time
Employment Type: Employee
Number of Vacancies: 1

Preferred Candidate

Career Level: Entry Level
Years of Experience: Min: 1 Max: 5
Residence Location: Dubai, United Arab Emirates
Degree: Bachelor's degree

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