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CUSTOMER SERVICE ADVISOR !!!!

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https://dbzstatic-a.akamaihd.net/.dist_ba07ad84ac88516002e5795284bb37204ecfe86e/ 53130

Details: Posted on: 10th December 2017

  • Employment Type: Full Time
  • Monthly Salary: 6,000 - 7,999 AED
  • Benefits: Health Insurance, Bonus , travel tickets
  • Minimum Work Experience: 1-2 Years
  • Minimum Education Level: High-School / Secondary
  • Listed By: Employer
  • Company Size: 51-200 Employees
  • Career Level: Mid-level

Description:

Be the face of our company. Your job is to handle the daily operations, by fulfilling customer requests & solving problems through various online and offline platforms.


* Grow and nurture customer relationships on every interaction that results in measurable Customer value

* Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times

* Gather relevant information from customers as required and update it accurately to facilitate the decision process

* Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality

* Balance customer interests with the interests of Dapper Shoes.

DESIRED PROFILE

* Ability to work in a fast paced environment with proficient multitasking and navigation in a windows environment.

* Strong written and verbal communication – English & Hindi

* Good interpersonal skills - Humility, humour, ability to influence & resourcefulness much appreciated

* Decision making ability & attention to detail

* Knowledge of online shopping & local markets would be preferable

LOCATION – Sheikh Zayed Road - Near Noor Bank Metro Station

Job Type: Full-time

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Location
Sheikh Zayed Road‪,‪ Dubai
1.0 km from Burj Khalifa Tower
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