Assistant Relationship Manager - Remedial Desk

via Mashreq bank
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Details: Posted on: 10th December 2017

  • Company Name: Mashreq bank
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Job Role: Relationship Manager
  • Minimum Work Experience: 2-5 Years
  • Minimum Education Level: N/A
  • Listed By: Employer
  • Career Level: Manager


To assist the Relationship Team in maintaining and housekeeping the portfolio under management, resolving day to day issues and ensuring marketing team's involvement in operational issues is brought to a minimum.

Key Result Areas

Act as a backup to the Relationship Manager and mirror the assigned portfolio - Assist the Relationship Management team in maintaining and developing both existing and target Relationships.
Liaise regularly with various departments (e.g. FTC, OPS, Compliance, Credit Ops…etc) within the bank and entertaining requests and enquiries pertaining to transactions and/ or documentation.
Ensuring all documentation is up to standard and up to date and ensuring that MER issues are kept to a minimum.
Attend to the Clients enquiries and coordinate with various Service Departments to ensure resolution in a timely manner.
Assist in preparing industry studies and data collection pertaining to clients' portfolio within the unit.
Attend to specific projects / jobs assigned by the Division/Unit Head from time to time.
Maintain proper records of clients' communication.
Housekeeping monthly pipeline report and updating the same on monthly basis.
Explore and highlight business opportunities in the portfolio.
To prepare Consolidated Client Positions on regular basis
Collate and follow up updating of RB and Technical Capability reports.
Maintain Filing
To handle Annual review initiation/preparation and project allocation process
Prepare and update PPC reports
Maintain System Data and note pad updated for each client/project.
Preparing HRC reports, MB 100 memoranda, and ATN's in a timely manner
Maintaining and updating the HRC report tracker
Filing of HRC reports, MB 100 memoranda, and ATN's
Managing the PDC's in the custody of the Remedial Desk
Tracking and scheduling the site/plant/warehouse visits by RM's
Monitoring of repayment schedules and following up for repayments on due dates
Tracking daily recoveries
Tracking and payment of legal expenses
Preparing MIS reports for WRM on fortnightly basis
Handling daily transaction referrals
Assist the UM on case-to-case basis in discharging his/her responsibilities

Knowledge, Skills and Experience

Complete knowledge and clear understanding of the Bank's credit policy and operating systems
Strong credit, legal knowledge and marketing skills are mandatory.
Thorough awareness of various financial product / services.
Excellent communication and analytical skills with ability to perform as a team player
Familiarity with core banking systems
BSc. In Finance/ Accounting with minimum experience of 2 - 4 years; MBA is a plus

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