Telephone Operator

Confidential

AED 4,000 - 5,999 per month

Business Bay, Dubai, UAE

Full Time

0-1 Years

Any

High-School / Secondary

Posted 2 days ago

Job Details

We are seeking a clear-spoken and courteous Telephone Operator to manage incoming and internal calls and act as the voice of the property or business for anyone calling in. Reporting to the Front Office Manager or Front Desk Supervisor, the successful candidate will handle the switchboard efficiently, route calls accurately, and support wake-up call and emergency communication procedures.

The core of the role is call handling. The Telephone Operator answers incoming external calls promptly and professionally, using the correct greeting and tone at all times, and directs each call to the appropriate guest room, department, or staff member. Internal calls between departments are connected quickly, and messages are taken accurately and completely when the intended recipient is unavailable, then delivered or logged without delay. Calls requiring information the operator cannot provide are transferred to the right department rather than guessed at.

Languages

Any

Nationality

Any

Company Size

11-50

Dubai

Jobs

Customer Service / Call Centre

العربية