Customer Service Representative
Confidential
Posted 3 days ago
Job Details
We are currently looking for a Customer Service Representative to join our team in Dubai. The successful candidate will be responsible for assisting customers, responding to enquiries, handling complaints professionally, and providing a high standard of customer support.
Responsibilities
- Respond to customer enquiries by phone, email, and other communication channels.
- Provide accurate information about company products and services.
- Handle customer concerns and complaints professionally.
- Maintain accurate customer records and update information when required.
- Follow up on customer requests and pending enquiries.
- Coordinate with other departments to resolve customer issues.
- Maintain professional and courteous communication with customers.
- Support the team with general customer service and administrative duties.
Requirements
- High school diploma or equivalent.
- Previous customer service experience is preferred, but freshers may also apply.
- Good verbal and written English communication skills.
- Arabic or additional languages will be an advantage.
- Good interpersonal and problem-solving skills.
- Basic computer and Microsoft Office knowledge.
- Ability to communicate professionally with customers from different backgrounds.
- Candidates currently available in the UAE.
Responsibilities
- Respond to customer enquiries by phone, email, and other communication channels.
- Provide accurate information about company products and services.
- Handle customer concerns and complaints professionally.
- Maintain accurate customer records and update information when required.
- Follow up on customer requests and pending enquiries.
- Coordinate with other departments to resolve customer issues.
- Maintain professional and courteous communication with customers.
- Support the team with general customer service and administrative duties.
Requirements
- High school diploma or equivalent.
- Previous customer service experience is preferred, but freshers may also apply.
- Good verbal and written English communication skills.
- Arabic or additional languages will be an advantage.
- Good interpersonal and problem-solving skills.
- Basic computer and Microsoft Office knowledge.
- Ability to communicate professionally with customers from different backgrounds.
- Candidates currently available in the UAE.
Languages
Any
Nationality
Any
Company Size
11-50
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