Call Center Agent
Confidential
Posted 2 days ago
Job Details
We are looking for enthusiastic and customer-focused Call Center Agents to join our growing team in Dubai. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to provide outstanding customer service.
Responsibilities
- Answer inbound customer calls professionally.
- Make outbound calls when required.
- Handle customer inquiries and complaints.
- Provide accurate information about products and services.
- Update customer records in the system.
- Follow up with customers when necessary.
- Meet daily performance and quality targets.
- Maintain confidentiality of customer information.
- Work closely with supervisors and team members.
- Deliver excellent customer service at all times.
Requirements
- High School Diploma or Bachelor's Degree.
- Good English communication skills (Arabic is an advantage).
- Basic computer knowledge.
- Customer service experience is preferred but not mandatory.
- Freshers are welcome to apply.
- Positive attitude and willingness to learn.
- Ability to work in shifts.
- Candidate must be currently inside the UAE to Apply.
Benefits
- Employment Visa
- Medical Insurance
- Paid Annual Leave
- Air Ticket as per company policy
- Career Growth Opportunities
- Professional Training
- Friendly Working Environment
Responsibilities
- Answer inbound customer calls professionally.
- Make outbound calls when required.
- Handle customer inquiries and complaints.
- Provide accurate information about products and services.
- Update customer records in the system.
- Follow up with customers when necessary.
- Meet daily performance and quality targets.
- Maintain confidentiality of customer information.
- Work closely with supervisors and team members.
- Deliver excellent customer service at all times.
Requirements
- High School Diploma or Bachelor's Degree.
- Good English communication skills (Arabic is an advantage).
- Basic computer knowledge.
- Customer service experience is preferred but not mandatory.
- Freshers are welcome to apply.
- Positive attitude and willingness to learn.
- Ability to work in shifts.
- Candidate must be currently inside the UAE to Apply.
Benefits
- Employment Visa
- Medical Insurance
- Paid Annual Leave
- Air Ticket as per company policy
- Career Growth Opportunities
- Professional Training
- Friendly Working Environment
Languages
Any
Nationality
Any
Company Size
11-50
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