Job Details
We are looking for a friendly and customer-focused Customer Service Representative to handle inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate should have strong communication skills and the ability to manage customer interactions professionally.
Key Responsibilities:
• Handle customer inquiries via phone, email, or in person
• Provide accurate information about products, services, and company policies
• Resolve customer complaints in a timely and professional manner
• Maintain records of customer interactions and transactions
• Follow up with customers to ensure satisfaction
• Coordinate with internal departments to resolve issues
• Process orders, forms, and requests as needed
• Maintain a positive and professional attitude at all times
Requirements:
• Proven experience in customer service or a related role
• Strong communication skills in English (Arabic is a plus)
• Good problem-solving and conflict-resolution skills
• Basic computer knowledge (MS Office, email handling)
• Ability to handle pressure and manage multiple tasks
• Professional appearance and attitude
Skills:
• Communication and interpersonal skills
• Active listening
• Problem-solving ability
• Time management
• Patience and empathy
Send your Resume to Apply