Job Details
We are seeking a skilled, customer-focused Technical Support Specialist. Freshers may apply to assist clients and internal teams with technical issues. The ideal candidate will troubleshoot problems, ensure smooth system performance, and deliver excellent support service.
Key Responsibilities:
Provide technical support to users via phone, email, or chat
Diagnose and resolve hardware, software, and network issues
Install, configure, and maintain computer systems and applications
Log and track support requests in the system
Escalate complex issues to higher-level support when needed
Assist in system updates, maintenance, and troubleshooting
Freshers may apply