Customer Service Representative
Confidential
Posted 25 days ago
Job Details
A reputable firm in the UAE requires a friendly and professional Customer Service Representative to handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a customer-focused attitude.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat
Provide accurate information about products and services
Handle complaints and resolve issues in a timely manner
Maintain customer records and update information in the system
Follow up with customers to ensure satisfaction
Process orders, forms, applications, and requests
Work closely with other departments to resolve customer concerns
Requirements:
High school diploma or equivalent (Bachelor’s degree is a plus)
Previous experience in customer service or call center is preferred
Strong communication and interpersonal skills
Basic computer knowledge (MS Office, CRM systems)
Ability to multitask and work under pressure
Good problem-solving skills
Skills:
Communication skills
Active listening
Problem-solving
Time management
Customer-focused attitude
Ready to build a career in as a CSR,
Experienced Candidates and Freshers can apply .
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat
Provide accurate information about products and services
Handle complaints and resolve issues in a timely manner
Maintain customer records and update information in the system
Follow up with customers to ensure satisfaction
Process orders, forms, applications, and requests
Work closely with other departments to resolve customer concerns
Requirements:
High school diploma or equivalent (Bachelor’s degree is a plus)
Previous experience in customer service or call center is preferred
Strong communication and interpersonal skills
Basic computer knowledge (MS Office, CRM systems)
Ability to multitask and work under pressure
Good problem-solving skills
Skills:
Communication skills
Active listening
Problem-solving
Time management
Customer-focused attitude
Ready to build a career in as a CSR,
Experienced Candidates and Freshers can apply .
Languages
Any
Nationality
Any
Company Size
51-200
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العربية