Job Details
We are looking for a professional Call Center Agent to handle customer inquiries, provide accurate information, and deliver excellent customer service through inbound and outbound calls.
Responsibilities
- Handle inbound and outbound calls professionally.
- Answer customer inquiries and resolve complaints.
- Provide accurate information about services.
- Update customer records in the system.
- Follow up on customer requests when required.
- Maintain high customer service standards.
Requirements
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Good English communication skills.
- Basic computer and MS Office knowledge.
- Strong communication and listening skills.
- Ability to multitask and work under pressure.
- Professional and customer-friendly attitude.
- Must be currently Inside UAE to apply.