We are looking for a friendly, professional, and customer-focused Customer Support Representative.
Responsibilities:
Respond to customer inquiries by phone, email, chat, or in person Provide accurate information about products and services Resolve customer complaints and issues promptly and professionally Process customer requests, orders, returns, and follow-ups Maintain accurate customer records and update information when required Coordinate with other departments to resolve customer concerns Provide excellent customer service and ensure customer satisfaction Follow company policies and service standards
Requirements:
Previous customer service or call centre experience is an advantage Excellent communication and interpersonal skills Good English communication skills Friendly, patient, and professional attitude Reliable, punctual, and able to work as part of a team