Al Habtoor City
Three world-class hotels with unparalleled amenities grace Al Habtoor City. World-famous international designers and architects have worked on the three 5-star hotels in the new neighbourhood, representing famous hospitality brands that inspire confidence and symbolise luxury living. Within the new Al Habtoor City are three ultra-luxurious hotels: Dubai's first-ever St. Regis, a flagship W Hotel and a new Westin, offering more than 1,600 elegant rooms between them.
Leads Revenue Analysis Managers in executing analysis activities focusing on revenue, profit and demand associated with hotel(s)' rooms and space inventory in the complex. Develops and/or uses analytical tools and systems to maximize revenues and profit. Position is accountable for preparing forecasts, budgets and projections. Position contributes to sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Serves as a demand expert to the Manager of Inventory Management and analytical expert to the Multi Property Director of Revenue Strategy
Education and Experience
2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years' experience in the revenue management, sales and marketing, or related professional area.
4 year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years' experience in the revenue management, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Aligns Strategy and Market Trends - Updating market knowledge and aligning strategies and approaches accordingly.
Monitoring Actual vs. Projected Sales - Compiling information, analyzing and monitoring actual sales against projected sales.
Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
Attending Strategy and Management Meetings - Attending meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
Executing on a Strategy - taking a predetermined strategy and driving the execution of that strategy.
Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Interacting with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (owners, corporate, guests, etc.).
Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Exploring Business Opportunities - Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
JOB SPECIFIC TASKS
Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.
Extracts and analyzes data to draw viable/actionable business conclusions.
Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - 3-month and 6 month, long range and budget.
Prepares sales strategy critique.
Prepares budgets for transient, group and catering.
Manages all revenue, profit and demand data associated with rooms and function space.
Prepares revenue and profit opportunity analysis.
Develops and manages internal key stakeholder relationships.
Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
Provides recommendations to improve effectiveness of revenue analysis processes.
Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
Promotes and protects brand equity.
Participates in quarterly regional reviews.
Contributes to development of hotel sales goals, pricing and selling strategy and customer information.
Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the unit.
Develops, implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
Utilizes all available on the job training tools for associates.
Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
Conducts hourly associate performance appraisals according to Standard Operating Procedures.
Administers the performance appraisal process for direct report managers.
Administers bonus and incentive programs.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
Solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns.
Manages associate progressive discipline procedures for areas of responsibility.
Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.
SKILLS AND KNOWLEDGE
Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Mathematics - Using mathematics to solve problems.
All associates are expected to wear the correct uniform, and their name badge at all times. You are required to maintain high standards of personal hygiene, ensuring that you are always clean and well turned out during your working hours. In the eyes of the guest, you represent Marriott.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.